General Manager
Employment Type : Full-Time
Eureka! ValuesEureka! is an expression of delight on finding, discovering or solving something and this exclamation of joy starts with you. Our values driven culture is full of passionate people serving those hungry to discover
a local blend of America’s best. Many of our guests are joining us for the items they crave or offerings they wish to explore. Our aim is to attract and hire talent that provides an enthusiastic experience for all our guests while being a great co-worker for their teammates.
Purpose of the PositionPromote the values and culture of Eureka! Energy! Discovery! Community! (EDC) through professional leadership of your team and collaboration with colleagues. This is an exempt position that reports directly to the Regional Operations Manager and indirectly to others in corporate management.
Essential Job FunctionsEnergy
- Championing Guest Needs
- Demonstrating Organization, Tenacity & Perseverance
- Following Policies & Procedures
- Demonstrating Integrity & Initiative
- Inspiring and Motivating Others with brand passion
Discovery
- Eureka! Discovery – Willingness to discover something new everyday
- Inspiring Talent with an ability to develop strong teams, all team members and managers
- Delegating Responsibility
- Drive Continuous Improvement of Financials with a growth mindset
Community
- Passion for the community we serve
- Engagement with local organizations & causes
- Strong understanding of corporate mission and purpose
- Ability to articulate corporate vision
Qualifications- At least 21 years of age
- Cicerone beer server certified
- Food Handler certified
- Food Manager certified
- TIPs certified
Position Requirements- Human Resources: Recruit, select, orientate, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; plan, monitor, appraise, and review job contributions; plan and review compensation actions; enforce policies and procedures.
- Strategic restaurant operations: Contribute accurate information and thoughtful recommendations to the company’s strategic plan through daily dialog, at formal reviews with colleagues and superiors; prepare and complete action plans; implement production, productivity, quality, and service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change.
- Financial operations: Achieve restaurant financial objectives by forecasting requirements, achieving or exceeding an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Cost control: Review portion control and quantities of food preparation; minimize food, paper (non-food goods) and labor waste; execute accurate inventories on a regular basis.
- Litigation control: Avoid legal challenges by conforming to Alcoholic Beverage Commission (ABC) regulations; federal, state, county and city codes, laws and regulations; and landlord lease requirements.
- Bar operations: Maximize bar profitability by ensuring portion control, execution of quality, and monitoring accuracy of charges.
- Safety/Sanitary standards: Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; comply with all safety/sanitary legal regulations; develop and implement disaster plans; maintain security and sprinkler systems; maintain parking lot, walkways and exits.
- Ambiance control: Maintain restaurant ambiance by controlling restaurant lights, light dimmers, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service. Effectively manage the general upkeep of the restaurant.
- Continuing education: Update job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
Position Duties- Daily- Opening and closing checklists executed effectively
- Interact with guests and resolve issues
- Manage Guest Services communication
- Maintain confidential employee records
- Maintain important restaurant documents
- Control Daily Costs
- Social Media
- Manage all employee relations (ER) issues
- Sales analysis
- Inventory control
- Quality execution
- Estimate food costs
Position Duties- Weekly/Monthly- Labor projections
- Culinary Purchase Log
- Bar and food inventories
- Petty cash and bank counts
- Provide P&L analysis with plan of improvement
- Set pars for ordering with KMs and Managers for all products
- Invoice processing and check previews
- Payroll processing and payroll previews
- Check auditing
Equipment Used- ALOHA POS System
- COMPEAT Accounting Systems
- CTUIT
- NoWait App
- Alto-Sham
- Assorted china and flatware
- Assorted Knives
- Assorted knives and other equipment related to food prep
- Assorted knives, scissors and scoops
- Assorted measuring utensils
- Assorted racks
- Buffalo chopper
- Clipboard
- Coffee/Tea/Espresso Machines, if applicable
- Combi-Oven
- Computer
- Convection oven
- CTUIT
- Filing cabinet
- Filter machine
- Flat-top grill
- French fry fryer
- Gas range
- Google email and drive
- Grill
- Pastry Brushes/Tongs/Spatula
- Hobart/Dishwashing machine
- Holly matic
- Juice press
- Knives/Knife sharpener
- Lang oven
- Linen bags
- Liquor cage
- Meat grinder
- Meat slicer
- Mops/Brooms/Dustpans
- Pen and paper
- Point-of-Sale system
- Potato cutter
- Printer/Scanner
- Rezbook waitlist iPad
- Robot coup
- Safe
- Salad cutter/greens machine/salad spinner
- Sanitizing bottle/towel
- Security alarm system
- Security camera system
- Slicer
- Squeegees
- Steam kettle
- Telephone
- Ten-Key calculator
- Tilting skillet
- Trash cans
- Trash compacter
- Tumbler/Shaker, mixing glass
- Wand mixer
- Wells warmer
Physical Demands and Work EnvironmentPosition requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing up to 50 pounds, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, cold and/or physically demanding. Position requires occasional travel that may consist of driving and/or airplane flights for a period of one or more days therein requiring one or more overnight stays; notice of travel may be given with very short notice. Position requires occasional training that may take place on or off-site, by phone and/or online.
©2016 Eureka! Restaurant Group, an equal opportunity employer | All rights reserved (2016)