General Clerk I Details

General Clerk I

ServiceSource Inc. - Maryland

Employment Type : Full-Time

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity. Job Summary This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence such as coding and filing documents in an extensive alphabetical file. Position could involve simple posting to individual accounts, opening mail, calculating, and posting charges to departmental accounts, operating basic office equipment. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Transfer mail tubs from loading docks to mail room in the morning and mailroom to dock in the afternoon (if needed).

• Sort and bundle mail for distribution.
• Research mail not properly addressed or properly coded.
• Remove trash and keep work area clean and organized.

• Process and prepare all incoming mail for customer pick up as required by PWS.

Additional Responsibilities

• Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract. If required at site, pull bags to be sent at the end of the day.
• Responsible for performing job in safe manner, with concern for others and a desire to increase production; If needed, process machinable mail (folding, inserting, sealing, and opening).
• Follow HAZMAT procedures for handling potentially hazardous mail.
• May require processing IMDDS shipments.
• Meter mail daily.
• Process accountable mail utilizing accountable mail tracking system and unidentifiable accountable mail.
• May require opening and reading mail and forward to appropriate location.
• May require processing requests for publications.

• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) required.
• Preferred one-year experience in related field.
• Preferred experience working in a mail center.
• Preferred experience in UPS and Federal Express shipping and procedures.
• Must have knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail. Experience in operating various mailroom machines preferred.

Knowledge, Skills, and Abilities

• Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
• Must be able to stand, reach, and walk for long periods of time.
• Ability to make minor decisions regarding mail issues/questions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Good reading and writing skills.
• Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume and distance.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual. To learn more, you may click on the following video link: https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s 4 Easy Steps to Apply Step 1:Apply online to an open position. If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below. Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact Step 3: Submit Comprehensive Release form to a local ServiceSource contact Step 4: Submit Documentation of Disability letter to a local ServiceSource contact Program Outreach Specialists by Location Aurora/Colorado Springs, Colorado (719) 510-2328 Co-Jobs@servicesource.org Fort Worth, Texas (571) 455-8541 Tx-jobs@servicesource.org Newport News/Fort Eustis, Virginia (757) 503-1222 FtEustis-jobs@servicesource.org Northern Virginia, Washington, DC, Maryland (703) 970-3697 VAMDDC-Jobs@servicesource.org Northern Virginia/Quantico/Washington, DC – Food Services (571) 455-0195 Jobs-VA-FoodService@servicesource.org
St. Louis, Missouri (314) 202-9199 Stl-jobs@servicesource.org Boyers, Pennsylvania (571) 455-8541 Boyers-jobs@servicesource.org North Carolina/Kentucky (910) 826-4699 ext. 4699 Jobs-NCKY@servicesource.org Florida (727) 538-7370 Jobs-FL@servicesource.org DE, PA, MD and TX (302) 765-1259 Jobs-DEPAMDTX@servicesource.org NOTICE TO APPLICANTS We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions. Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.