Full Time Veterinary Receptionist Details

Navy Boulevard Animal Hospital - Pensacola, FL

Employment Type : Full-Time

We are an AAHA accredited Cat Friendly Practice looking for a Client Care Coordinator to join our team. We are a full service hospital offering general and emergency pet care, surgery, dentistry, luxury boarding, and grooming. If you have a positive attitude and a passion for working with pets and their people, please submit your resume' for consideration.

The role of the Client Care Coordinator is to greet clients and their pets and make them feel comfortable at the hospital from check-in to check-out. The CCC is also responsible for keeping the appointment schedule, managing medical records, and communicating with clients about their pets' needs. Responsibilities include the following:

--answer multiple telephone lines

--organize and stock office supplies

--manage a cash drawer

--collect and process payments

--prepare deposits

--provide hospitality services to new and existing clients

--communicate with clients via telephone and email regarding pet care

--fill and dispense medications as prescribed by the veterinarians

--approve online order requests

--check email

--manage reminders

--daily cleaning duties

--playgroup

--help care for pets in the pet resort

--help out in other areas of the hospital as needed

Working hours are Monday - Friday 7:30am - 5:30pm, and Saturdays 8AM - 12PM with kennel rotation every other weekend on Sundays. Holiday and weekend work is required. Benefits for full time employees include discounts on pet care and products, paid holidays, paid time off, bonuses, supplemental insurance benefits through Colonial Life, and a 401(k).We are a Drug Free Workplace and require a pre-employment drug screen.

Job Type: Full-time

Job Type: Full-time

Pay: $9.00 - $13.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off

Schedule:

  • 10 hour shift
  • Holidays
  • Monday to Friday
  • Weekends

COVID-19 considerations:
Curbside service only right now. Our lobby is closed. Everyone wears a mask and keep to our social distancing policies. More thorough disinfecting procedures are in place. Employee take temperatures first thing in the morning.

Education:

  • High school or equivalent (Required)

Experience:

  • Veterinary Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Work Location:

  • One location

Typical start time:

  • 7AM

Typical end time:

  • 6PM

Financial Duties:

  • Submitting insurance claims
  • Processing payments

This Job Is:

  • A job for which military experienced candidates are encouraged to apply

Company's website:

  • navyblvd.com

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Posted on : 3 years ago