Hampton Inn St. Charles looks for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience.
The Hampton Inn St. Charles is located just North of I-70. Our limited service hotel is looking for a Night Auditor to join our busy and professional team. Ideally, you'll have prior work experience in a hotel environment, be able to demonstrate initiative and be someone who has the reputation for delivering great service and being fun to work with.
Night Auditors perform the overnight responsibilities of the hotel reception – delivering exceptional experiences for our guests. Additionally, Night Auditors balance the hotels daily business, record end of day transactions, and roll the hotel systems into the new business day. Night Auditors contribute to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations. The schedule is a unique offering of 7 days on, working Wednesday-Tuesday followed by 7 days off, Wednesday-Tuesday.
Essential Functions:
- Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting
- Perform the required End of Day routines on the applicable hotel systems
- Attend to guest registration, room assignments, and special requests
- Take, modify, and update room reservations
- Accurately record and process guest charges, credits, and payments
- Assist and respond to all guest inquires in person, phone, or email as appropriate
General Qualifications & Requirements:
- High School Diploma or equivalent
- Prior accounting experience or education preferred
- Fluently read, write, and speak English
- Demonstrated ability to remain level-headed in hectic and tense situations
- Ability to complete tasks accurately and on time while working alone
Work Environment & Other:
- This is an overnight shift work position - typical shift is from 11:00 PM - 7:00 AM
- Job is performed at a hotel reception desk in a full-service upscale hotel
- Communications skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving and basic reasoning skills are required
- Job requires the use of standard office equipment including computers, telephones, and photocopiers
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions
- Frequent physical movement within the front office area of the hotel
- Occasionally position oneself to stock supplies and attend to equipment located in lower cabinets and server rooms
- Occasionally move or transport guest luggage or packages weighing up to 50 lbs.
- Required to maintain a stationary position for extended periods of time at assigned front desk workstation
- Must have mathematical ability to identify and correct accounting errors
- Mental alertness
In return we'll give you a competitive wage and benefits package, which may include healthcare support, dental, and vision insurance support, and a matching 401(k) plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to the Hampton by Hilton St. Charles.
The Hampton Inn is an Equal Opportunity Employer
Job Type: Full-time
Salary: $11.00 to $12.00 /hour
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place