Full-Time Center Associate Details

Full-Time Center Associate

The UPS Store 4133 - Redwood City, CA

Employment Type : Full-Time

JOB DESCRIPTIONThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
• Need to become a Notary Public

• Good communication and people skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds

• No Sundays
• Has the ability to grow with the company
• Raise for any who are/become a notary
• UPS Cell phone discount after 6 month
• Predictable work week
• Performance Bonus
• Direct Deposit
• Paid Training
• Excellent Advancement Opportunities
• Company Discounts
• Employee Discounts