Full Stack SDE , Customer Insights Team Details

Full Stack SDE , Customer Insights Team

Amazon.com Services LLC - Seattle, WA

Employment Type : Full-Time

• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• 2+ years of non-internship professional software development experience

Job summary
Full Stack Engineer to continue development on the Intercept Research Tool (IRT), which launched in early 2021. The IRT displays a question to customers in order to collect their feedback about Amazon Business when they are currently using it.

About the team
Amazon Business (AB) launched in 2015 to meet the business purchasing needs of commercial, government, education and non-profit customers of all sizes worldwide. Today, Amazon Business is loved by diverse customers in 9 countries worldwide (and growing), using experiences designed for desktop, mobile, to emerging smart-shelf technology. In 2021, Amazon Business reached $25 billion in sales, remaining one of Amazon’s fastest-growing segments. And we’re just getting started.

The IRT development team is part of the Voice of the Customer org, whose mission is to improve the CX for customers by providing insights from customer data to AB's product teams.

• Master's Degree in Computer Science or related technical discipline
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Previous experience developing design systems featuring component libraries
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Experience with scrum or kanban methodology for agile software development
• Experience designing software architecture for scalability, reliability and performance
• A passion for people management, mentoring and operational excellence

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.