FT Replenishment Manager
Employment Type : Full-Time
Job Title: Replenishment Manager
Department: Grocery
Reports To: Assistant Store Manager
Primary Purpose:
Responsible for shelf inventory management within Center Store, including responsibility for the in-stock position for our customers. Collaborate with Store and Department leadership to plan for key events, holidays, and merchandising events.
Duties and Responsibilities:
- Order and maintain the product level of Center Store through proper utilization of CAO
- Train, coach, and influence associates on ways to grow sales, reduce shrink and increase customer satisfaction
- Partner with schedule writers to ensure all replenishment and CAO activities are properly scheduled
- Prioritize daily workload to ensure that variety and selection is available
- Set and achieve goals around continual in-stock service levels within Grocery, HBC, and DSD (between time of contracted service)
- Assist in planning proactively to address future business needs through the delivery of in-stock conditions and replenishment activities
- Maintain shelf allocations and replenishes in accordance with all policies, procedures and guidelines
- Support leadership and motivation within the store to promote a culture reflective of our Brand and Strategy
- Support the achievement of budgeted financial operating results with a focus on minimizing SHRINK, achieving labor results, managing operating inventory, controlling supply expense and overall productivity.
- Maintain an atmosphere of enthusiastic customer awareness with a primary emphasis on creating a positive shopping experiences
- Role model outstanding customer service, leveraging your skills and knowledge of department products to offer solutions that meet or exceed customers’ expectations
- Control store expenses through proper ordering of supplies
- Understand and use company tools such as CAO and average cost inventory system (ACIS)
- Ensure that ordering and receiving is accomplished in accordance with policies and guidelines
- Observe and correct all unsafe conditions that could cause associate or customer accidents. Report to Manager on Duty (MOD)
- Report to the MOD all associate and customer accidents in accordance with Food Lion’s established procedures
- Assist with the physical Center Store inventory of product on hand
- Ensure compliance with local, state and federal regulations
- Adhere to all company guidelines, policies, procedures, and standard practices
- Successfully complete all training through computer based training, training packets, and training aid courses
- Perform all other duties as assigned
Requirements Qualifications:
- High School graduate or equivalent preferred
- Excellent interpersonal, organizational, communication, and customer service skills
- Good understanding of store operations preferred
- Ability and willingness to learn multiple task and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to prioritize and work independently with minimal supervision
- Good understanding of ordering, CAO, and inventory systems
Physical Requirements:
- Ability to use computers and other communication systems required to perform job functions
- Ability to use hand held computers for ordering, scan outs, and inventory management
- Stand 100% of the time, frequently walking short distances
- Ability to push or pull up to 2000 pounds using a pallet jack or float (stock cart)
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
- Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check invoices, dates, and other written documents