We are looking for a Front Office Coordinator to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including routing calls and client services. As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our clients.
Responsibilities
- Greet visitors and direct them appropriately
- Answer, screen and transfer telephone calls
- Process incoming and outgoing mail, UPS, and FedEx; deliver outgoing mail
- Maintain the reception area
- Make copies, send and distribute faxes
- Maintain inventory and order office supplies as needed
- Maintain marketing material libraries
- Processing and distributing incoming policies and reporting policy requirements
- Act as administrative support for financial representatives/staff as needed
- Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
- Cross-train in other support roles
Skills
- Basic computer and Microsoft Office experience
- Multi-line phone experience preferred
- Filing skills
- Customer service experience strongly preferred
- Ability to handle detailed work with high degree of accuracy
- Excellent interpersonal skills
- Experience in problem-solving
- High level of organizational skills
- Excellent written and oral communication skills
- Professional office skills
- Ability to take independent action to make sound decisions
- Ability to multi-task
- Ability to be flexible and open-mind
- Ability to work effectively with people at all levels
Benefits include: medical and dental insurance, group disability insurance, and group life insurance.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Spokane Valley, WA 99216: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location