Front Desk/Sales Supervisor Details

Front Desk/Sales Supervisor

StretchLab - Chicago, IL

Employment Type : Full-Time

StretchLab is seeking Front Desk Sales Supervisors to join our team! This is an amazing opportunity to gain experience in a new modality that is taking the fitness industry by storm.

StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the personal training industry, Stretch Lab has created a variety of offerings to empower clients to “Live Long!” StretchLab has gathered a team of experts already certified in an array of related fields. StretchLab prides itself on having the finest team of stretching professionals. StretchLab’s proprietary flexologist™ training ensures that their client’s receive a world class stretching session.

Our Values:

• Freedom- Above all else, we celebrate the freedom to move, to participate, and to engage in the life you want to have.
• Energy- We help uncover and release the natural energy that comes from healthy movement.
• Growth- We are committed to continuing the education and personal growth of our team and clients.
• Community- We engage and support the local neighborhoods in which we live and work, while also creating our own community in each StretchLab.
• Caring- We focus on the role human touch plays in the care and comfort of our clients.

What Our StretchLab Offers:

• Competitive compensation starting at $15/hour with uncapped commission! Average supervisors make $16-17/hour, but top performers can make up to $20+
• A fun, inclusive, team oriented environment where we encourage camaraderie and self expression
• Ability to positively impact your client’s day to day life by assisting them reach their personal wellness and fitness goals
• Personal development and growth opportunities
• Be part of our community outreach program by working fun events
• Employee retail discount
• Free Stretches!

Essential Duties & Responsibilities:

• Create a welcoming and inclusive environment for all employees and guests
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Contribute to team sales goals of lead generation, follow up, and close
• Achieve and maintain personal sales goals
• Ability to clearly communicate with guests via phone, text and email
• Confidence in present available services to current or prospective members
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as part of community outreach or promo events
• Ensure studio is clean and tidy

Qualifications:

• Excellent sales, communication, and customer service skills required.
• Sales background not required but is a huge plus!
• Goal-oriented with an ability to achieve sales in assisted stretch memberships and retail
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must be goal oriented and numbers driven
• Occasional travel may be required.
• Flexible availability, including nights and weekends. Sunday availability required.

We recognize that people come with a wealth of experience and talent beyond just technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills, combined with passion, is a key to excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Types: Part-time, Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

COVID-19 considerations:
All staff members are required to be fully vaccinated. We provide masks and PPE and surfaces are sanitized regularly.

Ability to commute/relocate:

• Chicago, IL 60614: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location