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POSITION SUMMARY:
The primary responsibility of the Receptionist is to perform a variety of clerical and administrative duties. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Greet guests in a friendly and professional manner
- Answer multi-line phone systems and direct calls to the appropriate staff/department
- Respond to all general e-mail correspondence from guests and staff
- Schedule conference calls and meetings for office staff
- Maintain all office equipment as needed and coordinates repairs
- Work closely with the functional department groups as necessary
- Ensure that the Receptionist area is clean and looks neat for all incoming guests
- Inform management of all guest issues, needed supplies or equipment related issues
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- Able to effectively communicate in English, in both written and verbal forms
- Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
- High School diploma or equivalent
- Experience working in a similar resort setting
Location:
Las Vegas, Nevada