Front Desk Receptionist Details

Front Desk Receptionist

Sunrise Inn - San Diego, CA

Employment Type : Full-Time

Part time positions available.

Description:

This is an opportunity to get into the hospitality industry. We are seeking an outgoing, professional, and energetic Front Desk leader to be the first person who greets our guests when they arrive at our hotel.

This position is responsible for supervising the operation of the hotel's front desk, responding to and resolving guest complaints and concerns, and performing the tasks of a Front Desk to include operating systems for reservations and guest check-in/out in accordance with our Company values for quality, cleanliness, guest satisfaction, and safety and security. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, "energy-giving" attitude to be the bright spot in each guest's day.

Other key duties include, but are not limited to:

• Process guest registrations, including the computation and collection of payment
• Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
• Send and receive telephone calls and facsimiles; sort incoming mail and messages
• Conduct night audit as assigned

Qualifications

Minimum Experience, Education, Skill & Physical Requirements:

• Previous hotel experience is preferred but not required; must be personable and friendly
• Must be flexible in hours, days and shifts worked, etc.
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location