Front Desk Receptionist Details

Front Desk Receptionist

Elite Dental Partners - Livonia, MI

Employment Type : Full-Time

To learn more about Livonia Dentistry, please visit; https://www.mylivoniadentistry.com/

ESSENTIAL JOB RESPONSIBILITIES:

• Enthusiastically greet and welcome patients to the practice upon check-in
• Scheduling, rescheduling, or cancelling appointments as needed
• Assisting patients with filling out necessary forms
• Preparing patient charts and daily schedules for the dental staff
• Updating patient records and documenting recent treatment procedures as necessary
• Schedule follow-up appointments and facilitating reminders
• Communication with medical and dental insurance providers to determine a patient’s benefits
• Verifying and collecting co-payments
• Balance nightly deposits and complete credit card processing
• Performing general office duties assigned by the Office Manager

REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• Proven dedication to provide high quality of patient satisfaction
• Previous dental office experience preferred
• Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS:

• Excellent interpersonal skills
• Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment
• Exceptional organizational and time management skills
• Experience with Microsoft Word and Excel
• Strong working knowledge of dental terminology

PHYSICAL REQUIREMENTS:

• General Office Activities as Required
• Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity Employer. We support a diverse workforce.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Dental receptionist: 1 year (Required)

Work Location: One location