Front Desk Receptionist Details

Front Desk Receptionist

Comfort Suites - Columbus, OH

Employment Type : Full-Time

Be a part of an amazing team at the Comfort Suites!

The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services, and hours of operation, as well as local information and directions for our guests. Main duties include Checks guests in upon arrival; Checks guests out upon departure; Processes all payments according to established hotel requirements; Makes room reservations over the phone; Provides information and services to guests and visitors; Assists with luggage; Delivers essential items to guest rooms. Work shifts vary between the hours of 7am – 11pm every day of the year, including holidays.
We expect our associates to provide warm, friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are a welcomed friend. We look for team players who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits

• Employee assistance program
• Employee discount
• Paid time off
• Holiday paid time and Half

Schedule:

• 8-hour shift / Overtime available if need it
• Holidays work
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: One location

Hiring Insights
Hiring Multiple candidates for this role

Urgently hiring

Job Type: Full-time

Pay: $9.00 - $15.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• On call
• Weekend availability

Supplemental Pay:

• Signing bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location