Job Description
- We are only looking for a FULL TIME candidate who has a strong interest and passion in the beauty industry
- The Receptionist is the lead customer service contact for all interactions within the salon.
Responsibilities and Duties
- Greets, checks in and out all clientele
- Is knowledgeable about salon product lines & services
- Schedules, cancels and confirms appointments for stylists in all departments
- Answers and directs all incoming phone calls
- Professionally and calmly handles all client complaints and concerns
- Performs opening or closing duties if assigned those shifts
- Responsible for keeping a streamlined schedule
- Responsible for keeping the desk clean, neat and orderly
- Attends staff meetings and product knowledge classes
- Creates a welcoming first impression and makes all clientele feel important
Qualifications and Skills
- Must be highly motivated and energetic
- Excellent communication and interpersonal skills
- Organizational skills
- Strong attention to detail
- Ability to multi-task efficiently
- Ability to work with a professional demeanor
- Must be a team player
- Must possess the ability to make decisions and problem solve
- Must have experience in customer service
- Experience in salons or the beauty industry is preferred
Please include something interesting about yourself in your cover letter so we know you read the whole post.
Base Hourly Pay + Bonus + Commission
Job Type: Full-time
Salary: $15.00 to $16.00 /hour
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
Supplemental Pay:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Company's website:
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place