Front Desk Office Manager Details

Front Desk Office Manager

EPM - Atlanta, GA

Employment Type : Full-Time

Position Summary - *** Must be bilingual Spanish speaking

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Position Summary

The purpose of the Front Desk Office Manager position is to handle the day-to-day office items of the corporate office. The Front Desk Office Manager is responsible for providing a warm greeting to visitors and callers alike, managing the phone traffic, incoming deliveries, and mail, as well as outgoing items, supplies and other typical front office functions.

The Front Desk Office Manager works rather independently but assists with all internal department requests. The Front Desk Office Manager is managed by the EVP of People Operations & Culture or Chief of Staff.

Responsibilities & Duties

Manage Visitors & Incoming Phone Traffic

• Provide a friendly greeting for corporate guests, maintain the visitor sign-in log, and ensure expected guests are seen by the appropriate corporate personnel

• Manage the calendars and schedule requests for the conference rooms

• Answer and direct all incoming phone traffic in a friendly and timely manner

• Take and deliver messages as needed

Maintain Incoming & Outgoing Mail and Packages

• Sign for, log, and deliver all incoming packages and checks accordingly
• Retrieve, sort and deliver all incoming mail accordingly
• Assist with the preparation and dropping off, of outgoing mail and packages

Maintain All Office Supplies

• Keep all office supplies organized and readily available on both floors, including basic supplies (paper, folders, pens, sticky notes, etc), sanitation supplies (paper towels, soap, toilet paper, etc), shipping supplies (USPS postage, FedEx envelopes, boxes, pouches, etc)

• Order and restock supplies as needed or as requested and approved Assist With Office & HR Functions

• Assist in the scheduling, setup and coordination of on-going and occasional functions such as Bagel Fridays, corporate team-building events/activities, luncheons, birthday celebrations, etc.

• Process E-verify for new-hire candidates.

• May be asked to help with HR projects, attendance management, RISE Awards, etc.

• Disburse building and other office-wide information accordingly.

• Communicate with building management on security, maintenance and other issues.

Qualifications & Requirements

• Excellent interpersonal and communication skills (verbal and written)
• Highly organized and able to multi-task
• Self-starting, self-reliant, highly motivated, and dependable
• Efficient in time-management and ability to organize and prioritize tasks
• Technological savvy and comfort in learning new computer systems and programs

Education, Training & Experience

• High school diploma preferred
• Completion of the Anti-Money Laundering, Fair Lending, and Equity trainings are required

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location