Front Desk / Membership Counselor Details

Front Desk / Membership Counselor

Crazy 88 Mixed Martial Arts - Elkridge, MD

Employment Type : Full-Time

IF YOU’RE AN ORGANIZED PEOPLE-PERSON WHO CAN SELL - WE NEED YOU!

Pay - $11/hour + commission

Hours - PT w/ FT option

Are you the kind of person who:

* Loves to keep files and admin under control?
* Is great at selling?
* Likes to keep things in order and hates when they are in a mess?
* Takes delight in making customers happy and ensuring their needs are met?

Crazy 88 Mixed Martial Arts has been around for 10+ years. We are a Martial Arts gym that offers fitness and self-defense classes to adults and children. Our goal is to provide a family-friendly atmosphere but one that can provide a professional level of training. We operate 3 locations, and we need motivated individuals who can come in and help us get everything running smoothly and, most importantly, keep it that way in the future.

The Job

Watch a short video about the position here….

https://youtu.be/q_1nfeRBjLw

There are two parts to the role. As well as keeping us in order, you will be greeting our customers, making them feel at home and comfortable and selling them the services they need.

Sales

You will be responsible for handling new leads. You will need to:

* Determine the needs of each lead and qualify them
* Book all qualified leads into a sales presentation
* Give the sales presentation
* Ensure any no-shows are followed up and another appointment is booked
* Sign up the new customers, and if they don’t sign up, find out why not
* Follow up leads who don’t show up

You will get a percentage commission for each new member you sign up. This starts at $15 and could be up to $40. We expect you to sign up an average of one new client each day.

You will also be responsible for some product sales and managing stock items.

Reception

You will need to:
* Ensure all visitors (students and prospective students) are made to feel welcome
* Answer and deal with all phone calls including resolving payment, dealing with membership changes, and updating records
* Ensure new students have everything they need and know where they need to go
* Keep all the records and admin is up to date and accurate
* Make sure everything is filed correctly

If this is you, please get in touch.

Apply now!

We take recruitment very seriously here, so we have a process to make sure that we will like you and you will like us. Please apply at

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https://www.crazy88mma.com/jobs/
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Do not email or call us. Only applications that are inputted at the url above will be considered.

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Do not email or call us. Only applications that are inputted at the url at the end of the ad will be considered.

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Job Types: Part-time, Commission

Pay: From $11.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Commission Only:

• No

Communication method(s) used:

• Email
• Phone
• Chat
• In person

Company's website:

• www.crazy88mma.com

Work Remotely:

• No