Front Desk Medical Receptionist Details

Front Desk Medical Receptionist

Bright Health - Fort Worth, TX

Employment Type : Full-Time

Our Mission is to Make Healthcare Right. Together. Built upon the belief that by connecting and aligning the best local resources in healthcare delivery with the financing of care, we can deliver a superior consumer experience, lower costs, and optimized clinical outcomes.

What drives our mission? The company values we live and breathe every day. We keep it simple: Be Brave. Be Brilliant. Be Accountable. Be Inclusive. Be Collaborative.

If you share our passion for changing healthcare so all people can live healthy, brighter lives – apply to join our team.

SCOPE OF THE ROLE

Centrum Health, a part of NeueHealth, which is a Bright Health Group company, is in search of professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing family. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality and in a timely manner.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care! As the first point of contact in the clinic, you will take a proactive approach to problem solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

ROLE RESPONSIBILITIES

The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Check patients in and out
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records
• Return patients phone calls daily and timely
• Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• High school or GED equivalent
• Minimum of 1 year experience as a receptionist
• Bilingual in English and Spanish is highly preferred
• Excellent customer service skills
• Computer literacy
• Background check and drug screen required

PROFESSIONAL COMPETENCIES

• Excellent oral and written communication skills
• Respect for patient’s confidentiality
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills

WORK ENVIRONMENT

• The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer.

ROLE IS LOCATED AT:

• 7628 McCort Ave in Fort Worth

We’re Making Healthcare Right. Together. We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by: Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation. Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care. Powered by Technology We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.