Front Desk Coordinator Details

Front Desk Coordinator

CareNow - San Jose, CA

Employment Type : Full-Time

Description

SHIFT: Mixed (rotating weekends)
SCHEDULE: Full-time
We are seeking a Front Desk Coordinator like you to join our organization.

CareNow is HCA Healthcare’s fastest growing line of business, and is a national leader in urgent care medicine. We provide superior quality and convenience care for your schedule. With more than 150 clinics, we are a collection of motivated healthcare professionals just like you who are committed to excellence in every patient interaction.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program. We would love to talk to you about this fantastic opportunity.


In this role, you will:

• Monitor patient flow to ensure clinic is operating efficiently including monitoring wait times and the Web Check-in process.
• Assist with management of daily clinic operations including ensuring the clinic is opened and closed in appropriately and in a timely manner.
• Supervise and train front desk staff to ensure that all financial policies, timekeeping/attendance, established practices, and standards are followed.
• Assist with managing individual or team performance including managing visitor issues or complaints and providing necessary follow-up training to staff when needed.
• Create a work schedule for all patient representatives based on clinic needs.
• Partner with marketing to correctly implement and maintain marketing programs.
• Prepare for and successfully completes clinic audits, reviews, and surveys.
  

Qualifications

You Will Need:

• 1+ year of experience in a medical office setting
• 1+ year of experience in the supervision of staff is helpful
• Experience using an EHR system is beneficial
• To obtain a BLS Certification is required within 30 days of start.
• Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am – 9pm, Saturday 8am – 8pm, and Sunday 8am – 5pm. You must have the flexibility to work during those hours.

HCA Healthcare ranks on Fortune’s list of Most Admired Companies for three consecutive years and HCA ranks 63rd on the Fortune 500 list. In addition Ethisphere named HCA as one of the World’s Most Ethical Companies. We want you to join our tradition of excellence.

If you find this opportunity compelling, we encourage you to apply. We promptly review all applications, and are actively interviewing. Apply Today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.