Front Desk Coordinator Details

Front Desk Coordinator

Collins Physical Therapy Institute - Naples, FL

Employment Type : Full-Time

Physical Therapy Office Front Desk Position

Busy and growing Physical Therapy Office seeking Front Desk candidates for Full Time Check In position. Must be motivated, self-starter and work well with others. Please submit current resume for consideration. Successful candidate would be responsible for the following tasks: Daily Chart Preparation - Office Appointment: * Chart prepared for each patient scheduled * Patient chart reviewed to determine forms needed; placed on chart * Forms completely filled out prior to appointment * Encounter forms printed and placed on chart

Patient Check-In: * Patient greeted immediately and in a friendly manner * Obtains copies of front and back of insurance card and photo ID and places in patient chart; ensures copies are legible before placing them in chart * Forms to be filled out are adequately explained before giving them to patient to be completed * Monitor patient to be sure forms are completed in a timely manner

Phones: Call patients who missed appointment; reschedule if possible; phone note put in chart * Patient information entered into chart prior to patient check out and no later than end of day * Enter information completely and accurately * All demo forms scanned into appropriate file within patient chart Telephones: * Answers phones in a polite and professional manner * Assists caller efficiently for least amount of on hold time * Assists from removing phones from answering service each morning General: * Schedules patient appointments with appropriate physician and in appropriate time slot * Reviews fax and answering service messages daily; distributes to appropriate personnel or responds as necessary * Calls each patient who responds as above, confirm appointments or reschedule when possible; phone note to physician to determine when follow up is needed; calls patient to schedule appointment; obtains required information needed for demos; sends appropriate paperwork to patient * Assists at check-out desk as necessary; fills in for check-out desk during short-term absences * Assists each person as he/she presents at check-in window and check-out as necessary as needed in a courteous, friendly and professional manner Attendance/Punctuality/Appearance * Schedules time off in advance per employee handbook; keeps absences within guidelines * Begins work on time and works efficiently throughout the work day

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Naples, FL 34102: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location