Front Desk/ CA Details

Front Desk/ CA

Mountainside Wellness Center - Phoenix, AZ

Employment Type : Full-Time

***Located in Ahwatukee****

We are looking for a chiropractic Front Desk/CA to serve as our guests’ first point of contact and manage all aspects of their visit. Front Desk/CA responsibilities include registering patients, managing appointments and assisting with any other in office task. If you have a knack for customer service and work experience in the medical/ chiropractic industry, we’d like to meet you. Ultimately, you will help create a pleasant visit for our patients.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone appointments
• Inform patients about payment methods and verify their Insurance
• creating new patient appointments and collecting necessary information (like contact details and insurance info as well as reason for visit)
• Welcome patients upon their arrival and start on therapy if needed
• Provide information about our office and educate on chiropractic care
• Respond to patients complaints in a timely and professional manner
• Make sure all rooms are clean, tidy and fully-equip to accommodate patients’ needs
• Confirm appointments and arrange massages for patients
• Maintain updated records and payments

Skills

• Work experience as a Front Desk Agent, Receptionist or similar role
• Experience with Chirotouch a plus but not required
• Understanding of how Chiropractic care works
• Customer service attitude
• Excellent communication and organizational skills
• dependable transportation

Hours that you would need to be able to work are

Mon, Wed Thurs 2pm-6pm

Friday 8:30-1 and 2-5

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 10-19
• 20-29

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• Open to applicants who do not have a college diploma

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place