Front Desk Associate Details

Front Desk Associate

Coastal Eye Associates - Webster, TX

Employment Type : Full-Time

Overview: Coastal Eye Associates, in Greater Houston, is actively recruiting a Front Desk Associate.
At Coastal Eye Associates (CEA), we take great pride in treating each patient with kindness, patience, and compassion. We are a family-oriented practice and are especially sensitive to the special needs of our seniors. We have several locations including Webster, Gulf Freeway, Pasadena, Texas City, and Alvin.

JOIN US, apply with your resume. We offer a competitive benefits package :

• 
  Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine (100% company paid)
• EAP (100% company paid)
• Group Life/AD&D (100% company paid)
• STD and LTD (100% company paid)
• Generous PTO and Paid Holidays Package
• Flexible Scheduling
• Employee Discounts and Perks

CEA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Company Overview:

Coastal Eye Associates (CEA) is affiliated with EyeSouth Partners, an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services throughout the Southeast. EyeSouth’s partner practices’ clinical mission is to provide high quality medical and surgical specialty eye care.

Responsibilities: The Front Desk Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the clinical/surgical office-setting.
The Front Desk reviews and updates patient demographic information, and collects payments when appropriate. The front desk may serve as the final clerical contact patients have during the visit and utilizes appropriate customer service skills. The front desk may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records. Will be responsible for covering check out when needed.
Ultimately, the position requires a meticulous individual with a positive attitude, excellent patient satisfaction skills, and product and service knowledge. Individual must be an enthusiastic, devoted, team player that is able to thrive in an aesthetic clinical setting.
Qualifications:

• EDUCATION: Minimum high school diploma or equivalent
• WORK EXPERIENCE: Minimum two years’ experience in a medical office/health care setting required. Minimum two years’ health care insurance experience required.
• COMPUTER SKILLS: Strong computer knowledge and skills with a minimum typing speed of 30 WPM.
• MEDICAL TERMINOLOGY (preferred)
• BILINGUAL PREFERED
• Must possess a spontaneous desire to assist others and provide excellent customer service while being passionate within your role, along with being both efficient and productive in a fast-paced environment.
• Must be highly dependable and organized.
• Must have outstanding interpersonal skills.
• Maintains an impeccably clean, polished, professional image.
• Must have the ability to learn quickly, retain training, problem solve and think independently.