Front Desk Associate for Medical Clinic - Peachtree Immediate Care (Woodstock, GA)
Employment Type : Full-Time
Job Details Description
Front Desk Associate - Peachtree Immediate CareWoodstock, GAGreets, instructs, and directs patients. Checks patients into an electronic health record system, verifies insurance and explains benefits, collects co-pays, and serves as a patient advocate to provide world-class care in coordination with clinical staff and providers. Primary Responsibilities:- Greet patients and visitors in the waiting area in a friendly, prompt, and helpful manner.
- Checks in patients, verify insurances, updates necessary information in the computer, and collects copay.
- Promptly answers incoming phone calls.
- Responsible for the daily collection of copays and other forms of payment.
- Call insurance companies and others to verify patient coverage for treatment.
- Maintains the waiting room in a neat and orderly fashion.
- Assists patients with ambulatory difficulties, including obtaining wheelchairs and providing assistance with walking.
- Perform additional clerical duties as necessary.
Key Requirements:- High school diploma or equivalent.
- MIN one (1) year of front desk experience (coordinator, receptionist, clerk, agent, specialist, etc) in a healthcare outpatient setting.
- Ability to work all shifts including, day, night, and weekend hours as needed.
- Ability to escort or transport patients by wheelchair or stretcher when needed.
- Basic computer skills including familiarity with electronic medical records.
- Types 25 words per minute with 96% accuracy.
- Detail-oriented with excellent interpersonal communication skills.
CRH Healthcare provides a professional work environment, a strong clinical support organization, and a competitive compensation and benefits package.CRH Healthcare an equal opportunity employer: M/F/D/V