FRONT DESK and NIGHT AUDIT (Full-Time) Details

FRONT DESK and NIGHT AUDIT (Full-Time)

Best Western Plus Civic Center Inn - Augusta, ME

Employment Type : Full-Time

Best Western Plus is looking to hire a front desk agent/night auditor! Interact with travelers from around the world. Availability to work evenings, weekends and holidays is required. Successful candidates will work well in a team setting. Front Desk Agents and Night Auditors are the face of the hotel and are expected to be friendly, compassionate, professional, and helpful. Join our team today!

Responsibilities:

• Check in and check out guests, answer all phone calls
• Respond to guest needs and requests
• Communicate pertinent guest information to designated departments
• Prepare nightly reports and roll over the business date

Qualifications:

• High school diploma or GED
• Strong organizational skills

• Excellent written and verbal communication skills
• Can-do attitude
• Flexible schedule

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Commission pay

COVID-19 considerations:
Clear plastic barriers separate guests from staff. Gloves and masks are provided and required. Guests are asked to vacate rooms when a staff member must enter. All keys and pens are sanitized after use.

Experience:

• Hotel Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location