Front Desk Agent w/housing option Details

Front Desk Agent w/housing option

Best Western Alpenglo Lodge - Winter Park, CO

Employment Type : Full-Time

Best Western Alpenglo Lodge in downtown Winter Park Colorado seeks a front desk team member with a positive attitude who is interested in the hospitality industry. Experience preferred but not required. Strong communication skills and computer knowledge a plus. A housing option exists (private bedroom in a shared unit) - - - please contact us for details. We are unable to offer relocation assistance for this role.

Responsibilities of Front Desk agent include but are not limited to:

• Register arriving guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins and special requests.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Depending on the shift, assists with execution of guest complimentary breakfast.
• Maintains customers’ privacy.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned

We are flexible on days/hours worked. Competitive hourly wage ($15.50-$17/hour DOE) plus Best Western Reward sign up incentives results in a higher than average earning potential. Benefits include paid vacations and 401K and occasional bonuses (seasonal).

Please apply online or visit us at 78665 U.S. 40, Winter Park, CO - - - ask for Nancy or Carol. Thanks!

Job Types: Full-time, Part-time

Pay: $15.50 - $17.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
We are honoring all appropriate state, county and Best Western guidelines.

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location