Front Desk Agent Details

Front Desk Agent

Grand Eastonian Suites & Hotel - Easton, PA

Employment Type : Full-Time

Front Desk Hotel Agent
We are currently seeking Front Desk Agents to join our team at the Grand Eastonian Suites Hotel located in Easton, PA. Starting wage for this position is $15.00 per hour based on experience. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below. We provide training.

Apply here or in person at 140 Northampton Street, Easton, PA 18042.
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Job Description
Our Front Desk Agents greet customers with a friendly and sincere welcome; provide accurate information about local attractions and directions to venues; complete the registration process by inputting and retrieving information from a computer system; verifying and processing credit card payment information; answering telephones; field guest complaints; adhere to all company policies and procedures. Nights, weekends, and holidays required. Have computer skills and the ability to learn hotel operating system, MS office and internet.
Additional Job Requirements:

• Hotel experience preferred but not required. We are willing to train.
• Ability to work with all types of people.

In addition to a great work environment, the benefits our talented team enjoys:

• Competitive compensation
• Professional development and growth
• Paid time off for vacation, holiday and sick
• Company-sponsored medical plans including health, dental, vision, life, LTD, STD, METLIFE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
• 401(k)-retirement plan
• Employee Assistance Program (EAP)
• Room discounts at all Marshall-managed hotel locations

Become Part of the Marshall Team……

Marshall Hotels & Resorts is a premium management company responsible for an eclectic group of branded and independent hotels throughout the United States. Joining the Marshall Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Location: 140 Northampton Street, Easton, PA 18042

Job Types: Full-time, Part-time

Schedule:

• Day shift
• Holidays
• Night shift
• On call
• Weekend availability

Work Location: One location