Posting Date Apr 05, 2022
Job Number 22054382
Job Category Rooms & Guest Services Operations
Location JW Marriott Houston Downtown, 806 Main Street, Houston, Texas, United States
Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Development Company, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
A Valet Parking Attendant is responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices.
JOB REQUIREMENTS
- Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
- Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follow established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
- Greets and thanks guests in proper English, using a clear, pleasant voice. Respond to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs. Assists guests with taxi services, wheelchair requests, parking options, etc.
- Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
- Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claims checks and tagging bags as needed.
- Assists guests with check-in procedures.
This company is an equal opportunity employer.
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