If you are looking for a challenging opportunity to work in an international environment, then we may have a job for you. We are looking for a Field Clinical Specialist to join our global team that spans a diverse product portfolio in the nervous and sensory system disorder area. If you are a continuous learner, team player, and are self-driven in a dynamic work environment, then look no further!
Welcome to Natus Medical Incorporated
We’re the leading manufacturer of medical devices and software for a range of specialties, including Newborn Care, Neurology, Sleep, Hearing and Balance markets. Our mission is to improve patient outcomes in target markets through innovative screening, diagnostic and treatment solutions. Our products help improve the lives of people from birth to 100+.
The success of our company depends on our employees. This is where you come in.
The Field Clinical Specialist (Audiologist) in Hearing & Balance has a key role with clinical education and training with internal and external customers for North America sales activities. Works closely with district sales managers within their region and field clinical team. This role will also assist in developing sales and marketing efforts with our business partners and internal teams to help promote and sell Natus products. They will assist in providing clinical expertise and knowledge in generating deep customer insights to enhance sales force productivity and effectiveness. In addition, this position is responsible for performing educational training for Natus H&B products sold within their region and nationally for key account customers. Further, this position involves participation in regional and national trade shows for CEU presentations and clinical knowledge expertise.
Here’s what you can expect:
USA Benefits
- Competitive salaries
- Comprehensive benefit package that starts on your 1st day
- 401k Match
- 9 paid holidays
- Generous paid time off plan (4 weeks to start)
- Tuition reimbursement up to $5,000 annually, Udemy online learning, and more!
Main Responsibilities
- Provide ongoing support, training, and clinical education for the regional sales team,
- Provide clinical training and support to regional and key account customers.
- Training on Natus products that include hearing assessment, hearing aid fitting, vestibular and electrophysiology
- Participate in the training and onboarding of new staff members within the department.
- Provide regional, state, and national CEU presentations on a variety of audiology topics to further develop sales or provide knowledge to customers on newly acquired equipment
- May use created presentations
- May need to create new presentations based on new technologies or evolving technologies.
- Coordinate travel as needed for trainings, CEU events or other activities. Ability to use Concur and other travel booking sources to arrange travel, coordinate schedule and report expenses.
- Manage use of documentation systems to record customer trainings and activities or report customer and equipment issues for quality control issues
- May participate in special marketing projects as requested
- Travel: Extensive 85%
Qualifications
- Doctoral degree (Ph.D.) / AuD; or more than five years related experience and/or training; or equivalent combination of education and experience.
- Require Current Driver’s License and Passport. State Licensure in Audiology preferred. Certificate of Clinical Competence in Audiology (CCC-A) or Board Certification in Audiology from AAA preferred but not required
- Knowledge of various areas of audiology: newborn and school screening, hearing assessment, hearing aid fitting and verification, vestibular testing and interpretation, evoked potentials
- Knowledge in common audiology PC applications: NOAH, Hearing aid manufacturer software
- Knowledge in basic PC applications: MS Office (Excel, Word, Power Point), Outlook
- Knowledge of clinical testing situations and ability to train a variety of clinicians at various expertise levels
- Comfort in presentation skills and ability to speak in front of small and large groups
- Comfort in a variety of environments and situations and flexibility to adapting situations
- Extensive travel is required so must be close to major airport for flexibility of travel
- Natus Medical Incorporated is committed to protecting our employees, customers and communities against COVID-19 and requires all employees to follow our vaccination policy, which currently require a COVID-19 vaccination for employment.
EEO Statement
Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.