Description: Job Summary: The Facilities Technician/Houseperson is responsible for ensuring that the property is in excellent condition for guest and associates. Under the direction of the General Manager, the Chief Engineer, you would be responsible for maintaining all equipment, systems and building components, including, but not limited to, mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment.
Company Vision & Values
Our team at St. Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence. We value integrity and uphold our company’s standards in providing Southern hospitality at its finest. We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Benefits Available
Full time team members are eligible for benefits after 30 days of employment. These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.S.A.), or an HMO (Health Managed Organization). If you select the plan with the H.S.A, the company contributes to your account (prorated based on start date).
There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage. Our vision plan is through EyeMed. St. Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness. We cover a percentage of the cost for your long-term disability insurance. We want you to not have financial stress if life throws you a curve.
We know that you do not want to work for the rest of your life and St. Joe is committed to helping you achieve that goal. Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions. We match 100% of your first 3% of your earnings and 50% of your next 2%.
. Requirements: Job Responsibilities:
- Work independently while completing various maintenance tasks in guest rooms and hotel buildings including; minor plumbing, electrical, HVAC, painting, furniture assembly, etc. as needed
- Troubleshooting and repairs of low-level plumbing, HVAC, painting and sheet rock repair.
- Assist in troubleshooting issues that require a skilled maintenance repair or contractor repair.
- Carry out routine checks and maintenance work for the assigned areas.
- Update work order tickets and record in system according to company procedures.
- Communicate with departments and other relevant parties for work orders.
- Respond to work orders quickly and resolve timely.
- Conduct room care preventative maintenance as directed.
- Possess thorough knowledge of all equipment in your department.
- Achieving and maintaining a quality guest room product according to hotel standards.
- Maintain strict compliance of hotel's Hazardous Material (HAZMAT) program, including maintaining current MSDS.
- Adhere to hotel work order system including prioritization.
- Demonstrate teamwork responsiveness when asked to do any task consistent with hotel standards.
- Observe all department rules, regulations, and dress code.
- Maintaining the documentation of all daily logs, reading, and building inspection programs.
- Ensure safety and security throughout the hotel.
- Maintaining all exterior grounds, parking areas, and public access areas.
- All other duties assigned.
Education and Experience:
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests.
- Ability to read, write, speak, understand, and communicate in basic English preferred
- Customer service experience is a must. All technicians must be able and willing to interact with guests.
- Mechanical or technical experience in building maintenance is heavily preferred
- Knowledge of computers and ability to process work tickets.
- 1-2 year of building maintenance experience is needed
Knowledge, Skills, & Abilities:
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way
- Excellent written and verbal communication skills
- Strong interpersonal and problem-solving skills
- Possess strong working knowledge of heating, cooling, and pumping systems.
- Possess strong plumbing knowledge.
- Must be very well versed in electrical applications and safety.
- Should have a working knowledge of appliances.
- Must have general maintenance experience with general paint and carpentry.
- Must be able to multi-task with jobs, radio and guests.
- Must be able to interpret a variety of instructions
Physical Demands:
- Frequent bending, standing, stooping, walking, kneeling, crouching, pushing, and pulling.
- Ability to lift 50 lbs
Working Conditions:
- Indoor and outdoor
- Exposure to extreme heat and or cold depending on season
- Exposure to power tools
- Exposure to broken electrical equipment
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. St. Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.