ORGANIZATION: SHELTER, Inc. is an independent, community-based non-profit organization created in 1986 to lead the effort to eliminate homelessness. We currently operate in Contra Costa, Solano and Sacramento counties.
MISSION: To prevent and end homelessness among low-income, homeless, and disadvantaged families and individuals by providing housing services, support and resources that lead to self-sufficiency.
JOB TITLE: Facilities Specialist
WORK LOCATION: Residence onsite and various SHELTER, Inc. properties
STATUS: Non-exempt/Full Time
TEAM: Property and Housing
REPORTS TO: Maintenance Manager
SUPERVISES: None
PURPOSE of ROLE: Responsible for the upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings of multi-family residential apartments. Responsible for general maintenance, painting and cleaning of properties. This position is required to reside and live onsite at Santa Fe Apartments.
RESPONSIBILITIES:
PROPERTY & FACILITY STANDARDS- Ensures that the property is maintained physically to meet the standards set by REAC, HUD and the organization. This is achieved by following procedures established by SHELTER, Inc. and working with vendors, contractors, and property specialist to perform or complete any necessary work.
- General maintenance of grounds; maintaining curb appeal.
- Maintain basic knowledge in all building repair including; electrical, HVAC, plumbing, and carpentry work.
- Perform the following (including but not limited to): minor repairs to building appliances and fixtures, repair and change locks, replace floor tile, clear clogged drains, repair or replace plumbing fixtures, patch holes in walls, clean unit interiors, perform miscellaneous carpentry repairs, perform minor masonry duties, interior and exterior painting, build or repair fences, install window coverings, install carpet, install major appliances and light fixtures.
- Mow, trim and fertilize grass areas.
- Trim greenery, bushes and prune trees.
- Daily cleaning of property office, vacant apartments, and common areas of community.
- Daily cleaning of laundry rooms, wiping machines clean, vacuuming hallways, emptying trash.
- Cleaning of stairwells, sidewalks, and parking areas; removal of litter and debris.
- Adheres to all safety procedures.
- Cleaning and supplying designated offices in various locations in Contra Costa and Solano Counties.
- Ensures all vacant home turnover procedures are followed; that turnovers are accomplished in a timeframe and manner consistent with the organizations standards and the propertys budgetary goals and limitations.
RESIDENT & TENANT RELATIONS- Promote and foster harmonious relations among residents, tenants, vendors, and the community promptly and professionally as needs/issues arise
- Ability to interact with residents and tenants and handle complaints with reasonable discretion.
- Perform other duties as assigned.
EXPECTED PROFICIENCIES:
- Ability to set priorities.
- Ability to maintain patience and tolerance.
- Proficient written and verbal communication skills.
- Good knowledge in building repair trades, purchasing procedures and practices, work safety requirements, and repair procedures.
- Ability to keep accurate and detailed records.
- Basic knowledge in preventive maintenance and landscaping.
MINUIMUM QUALIFICATIONS:
- Minimum of two years experience performing building maintenance including repairs, carpentry, minor electrical, minor plumbing, painting, refurbishing, cleaning, heating.
- Working knowledge of building maintenance systems.
- Ability to add, subtract, multiply and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent.
- Oral and written communication skills.
- Flexibility to work evenings and weekends as needed.
- Must have basic knowledge of Landlord/Tenant Laws, Fair Housing Laws, ADA.
- Access to personal car on behalf of agency business and have a DMV record that permits driver to be insured under SHELTER, Inc.s automobile coverage.
- Must successfully pass a criminal background check.
PREFERRED QUALIFICATIONS:
- REAC inspection training
- Cal-OSHA training
- Basic understanding of habitability issues
- Experience with Microsoft Word, Outlook and Excel
- Bilingual English/Spanish
PHYSICAL DEMANDS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel objects. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
There are no unusual environmental conditions. Typically, the noise level in the work environment is usually quiet.
Qualifications