Experience Veterinary Receptionist needed for our growing practice
We are growing and need additional staff.
Seeking an experienced veterinary receptionist with 1 year experience in a multi doctor practice. Primary duty is interacting with clients and coordinating communication between doctors, assistants, and clients. Must be available to work any day between 7:30 AM and 8 PM, Evenings and Saturdays are required. Experience with Avimark software a plus but not required. For consideration, interested candidates are required to submit a resume, salary requirements and three references to the email provided.
Essential duties and responsibilities:
- Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Managing record requests between other hospitals and specialty practices.
- Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.
- Process payment transactions.
- Maintain proper documentation in the electronic medical record.
- Relay appropriate information to/from clients to doctors and/or management.
- Computer skills: Able to use Windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.
Qualifications:
- High School Diploma or G.E.D.
- At least 1 year of Veterinary job-related experience.
- Must be able to safely lift 30 pounds.
- Basic math and writing skills.
Other: Receptionists must possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through, and excellent communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Punctuality is expected.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends
Experience:
- veterinary receptionist/assistant: 1 year (Required)
Work Location:
This Job Is:
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- Open to applicants who do not have a college diploma
Company's website:
- WWW.MYCOMMUNITYANIMAL.COM
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place