Experienced Auto Sales Consultant Details

Experienced Auto Sales Consultant

Southern Auto Group - Chesapeake, VA

Employment Type : Full-Time

JOB DESCRIPTIONIf you are an enthusiastic self-starter with a passion for meeting people and you enjoy working with all types of people, then we want you to be part of our team as an Preowned Car & Truck Sales Consultant at Southern Liquidation Outlet. The Sales Consultants at our Liquidation Outlet show customers cars purchased below market value before we send them to the Auctions. They are paid a flat bonus for every car they sell regardless of price. This is a great position for people to enter into the high paying automobile industry. If you have been selling cars and want to get out of the rat race this might also be the fit for you.

The ideal candidate for this position has a high school diploma or GED, previous sales experience (in any industry), excellent customer service skills, a confident and outgoing personality, a professional appearance, great communication skills, the ability to deliver world class customer service, and a willingness to continuously prospect to sell a minimum quota on an ongoing basis.
RESPONSIBILITIES

• Helps customer with vehicle selection and purchase and finance options following dealership policies
• Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed
• Negotiates sale closure in a clear, concise, and highly ethical fashion
• Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
• Maintains accurate sales documentation
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
• Attends all staff meetings, trainings, and educational classes as required
• Helps educate/train new staff members
• Performs other duties as assigned
• Addresses customer concerns and issues or escalates them as needed
• Encourages repeat business by acknowledging the customer's purchase with gratitude
• Greets all customers in a warm, sincere, and helpful manner
• Guides customers in filling out all appropriate paperwork
• Handles customer complaints immediately and according to the dealership's guidelines
• Handles customer complaints or escalates when necessary
• Maintains high customer satisfaction standards

• High school diploma or GED preferred
• Verifiable sales performance (any industry)
• Demonstrated ability to close sales
• Negotiation expertise
• Able to achieve goals with limited direct supervision
• Neat, clean, and professional appearance
• Excellent customer service focus
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Excellent communication skills, verbal and written
• Excellent computer and Microsoft Office skills
• Unrestricted driver's license and clean driving record

• Health Insurance
• Dental
• 401(k) Retirement Plan
• Employee Assistance Program
• Company paid Life and Accidental Death and Dismemberment Insurance
• Paid Vacation
• Paid Birthday Off
• Paid Holidays (6)
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Additional Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)