EXECUTIVE ADMINISTRATOR / MANAGER NEEDED AT GROWING TECH FIRM Details

EXECUTIVE ADMINISTRATOR / MANAGER NEEDED AT GROWING TECH FIRM

Merchant Service Group, LLC - Huntington Beach, CA

Employment Type : Full-Time

Merchant Service Group, LLC is one of the fastest growing payment technology companies in Orange County, California! Headquartered in Orange County, CA, we support thousands of business clients nationwide. Our company have been featured in the Orange County Register, OC Metro, and Orange County Business Journal.

JOB OPENING:

We are currently seeking FULL-TIME professional, responsible, and outgoing individuals that has strong verbal and written communication skills to support the CEO/FOUNDER manage his ongoing projects. This is an opportunity to make a difference by joining one of the fast growing technology companies in Orange County.

RESPONSIBILITIES:

• Assist the CEO/FOUNDER with daily administrative duties and communicate with team and external partners on a daily basis

• Serve as a liaison between CEO/FOUNDER and other departments in Product Development, Marketing, and Sales.

• Collaborate with other departments to ensure nothing falls through the cracks.

• Draft project proposals and prepare presentations to external clients.

• Present weekly reports to CEO and Executive Team

• Manage social media

• Resolve client issues over the phone that are quick and easy to understand

• Research and write content for clients such as training materials, new product features, etc.

• Support and manage our business clients in professional manner

• Handle incoming calls by following standard operating procedures, obtain pertinent information, and make connections to appropriate department

• General data entry such as setting up new customer accounts, logging issues, and entering new contact information

QUALIFICATIONS:

• Excellent writing, editing, grammatical, organizational, research, and presentation skills is required

• Ability to learn new software technologies

• Must be a team player

• Problem solving and organizational skills required

• Bachelor's or Master's degree in English, Journalism, Communications, or Business Administration is a plus.

• Type 50+ wpm and adept in using Microsoft products (e.g. MS-Word, MS-Excel, MS-PowerPoint) * Punctuality, organizational skills, and ability to prioritize and multi-task

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Professional development assistance
• Retirement plan

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 3 years (Preferred)
• Administrative Experience: 2 years (Preferred)

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 5PM

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place