Our Benefits:
Half Off - On-Shift Meals- Discount Programs
- Flexible Schedule (Days, Nights & Weekends)
- Employee Assistance Programs
- Competitive Compensation
The Server is Responsible and Accountable for:
Provide guests with amazing food and premium ice cream.- Bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats.
- Deliver best in class hospitality and service.
- Learn our menu items and ice cream flavors to provide guest with first hand knowledge of product details.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Greet guests, answer questions, makes suggestions regarding food, ice cream and service.
- Relays orders to service bar and kitchen through the (POS) point-of-sale computerized register system.
- Anticipate the guests needs and react before they need to ask.
- Presents guests check to the table and accepts a payment. Completes the proper check out procedure.
- Participates in the cleaning and resetting of dining room tables.
- Ability to wipe down table tops, pick up debris off the floor and wipe down booth seats.
- Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!
- Expedite orders from the window to the dining room.
- Coordinate all online orders to insure they are complete and modifiers are correctly done.
- Make each guest feel important and special, especially kids!
- Look for ways to go above and beyond for your guests and coworkers.
- Be the final quality control checkpoint- be proud of everything.
- Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Smile and make eye contact.
- Other Duties as needed.
Requirements:
- Must be capable of performing all functions and meeting all qualifications standards for all hourly positions.
- Must have excellent people skills.
- Mobility and the ability to walk and stand during an entire shift or extended period of time.
- Must know safety information regarding all materials used within the scope of work.
- Basic math and verbal communication skills required.
- Must be able to read, write and communicate in English.
- Must be able to hear well amongst loud background noise.
- Must be able to perform all job functions safely.
- Must meet the company performance standards for the job.
- Must participate in company orientation and training.
- Must be able to follow instructions.
- Must be able to work the scheduled / assigned times and required overtime for the position.
- Must be able to use, or learn to use, the equipment and tools used to perform the job.
Brand: Friendly's
Address: 841 Dalton Avenue Pittsfield, MA - 01201
Property Description: Pittsfield-Dalton Ave
Property Number: 20870