Enrollment Communication and Engagement Manager Details

Enrollment Communication and Engagement Manager

Concordia University, St. Paul - Saint Paul, MN

Employment Type : Full-Time

Description

The Enrollment Communications and Engagement Manager will be responsible for managing the enrollment communication and engagement of prospective students to assist the university in reaching enrollment goals. This position coordinates communication functions with the CRM, Slate by Technolutions, focused on successfully engaging prospective students to matriculation. The work performed will be collaborative with the University Marketing and Admissions focused on deploying and maintaining successful communication and engagement with students.

Candidate must be intrinsically motivated, work well in a team environment, display high levels of organization and efficiency, detail-oriented, be sensitive to confidential information and exhibit commitment to the mission and vision of Concordia University.

Essential Duties:

• 
  Comprehensive administrative and CRM support for enrollment communications.
• Develop, execute, document and assess student engagement through effective communication campaigns.
• Oversee, maintain, and troubleshoot database functions with CSP teams and partners.
• Support all team members and partners with enrollment data as students move through the funnel.
• Other duties as assigned

• Attention to detail, ability to multi-task and handle interruptions while seeing a task through completion.
• Strong leadership and communication skills to impact change.

Education:

• Bachelor's Degree: Required

• 2+ years Banner or admission database experience: Preferred
• 2+ year CRM or data system experience, preferably Slate by Technolutions and experience building communication campaigns: Required
• MS Office Suite: Required
• 2+ years Administrative support and project management experience: Required
• Ability to work well in a team environment: Required

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.
However, CSP is an institution of the LCMS and, to the extent allowed by law, CSP reserves the right to give preference in employment based on religious tenets.

The mission of Concordia University, St Paul, a university of The Lutheran Church- Missouri Synod, is to prepare students for thoughtful and informed living, for dedicated service to God and humanity, and for enlightened care of God's creation, all within the context of the Christian gospel. This mission is rooted in academic excellence and Christian vocation.

The vision of Concordia University, Saint Paul, is to be acknowledged as the leading Lutheran university offering exceptional opportunities for students from all backgrounds who seek relevant career preparation and a challenging academic experience coupled with the insights of Lutheran theology.

Promise to Students – Concordia University, Saint Paul, empowers you to discover and engage your purpose for life, career and service, in a dynamic, multicultural, urban environment, where Christ is honored, all are welcome, and Lutheran convictions inform intellectual inquiry and academic pursuits.

Concordia University owns a 41-acre campus just West of Downtown St. Paul with easy access to light-rail and bus transportation. Only blocks away from popular Summit and Grand Avenues, restaurants, shopping, and cultural activities abound. Concordia is known to have one of the most racially and ethnically diverse university student bodies in the state of Minnesota.