e-Commerce Department Lead Details

Ralphs - Torrance, CA

Employment Type : Full-Time

Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Assist in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Ensure team members are adhering to local, state, and federal laws, food safety procedures, and company guidelines are followed.
  • Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
  • Train all functions and duties of the Selector and Customer Attendant roles.
  • Act as the person in charge of the e-Commerce participant.
  • Assist with scheduling to meet operational and associates’ needs.
  • Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
  • Print and distribute order labels, including orders for perishable departments.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain level of supplies needed to perform necessary duties.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Report pricing, scanning, item location discrepancies and invalid temperature types.
  • Perform required opening and closing procedures.
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.
  • Provide feedback on team associates daily performance and annual performance reviews.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications & Education Requirements:
  • Effective communication skills.
  • Basic knowledge of computers.
  • Basic knowledge of math (adding and subtracting).
  • Ability to work without supervision.
  • Ability to read shelf tags.
  • Proven supervisory experience.
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day.
  • Must be able to stand for extended periods of time and/or walk constantly.
  • Ability to stoop, kneel, or crouch several times per hour.
Desired Previous Job Experience/Education:
  • Experience as a cashier.
  • Experience in a production oriented environment.
  • Experience in a warehouse environment.
  • Experience stocking shelves.


Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West


States: California

Posted on : 3 years ago