Document Support Representative/Medical Scribe (Cardiology Clinic - Full Time) Details

Document Support Representative/Medical Scribe (Cardiology Clinic - Full Time)

MercyOne - Sioux City, IA

Employment Type : Full-Time

Employment Type:Full timeShift:

Description:Under direct supervision, performs computerized patient scheduling, medical record filing and management, medical record chart prep, data entry, answers telephone calls from patients. Completes the patient office visit, which includes registering patients, receiving payment on patient accounts, and scheduling follow up appointments. Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.Your best life. Our one purpose.

At MercyOne Siouxland, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your wellbeing, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

About the job:

The Document Support Representative/Medical Scribe performs computerized patient scheduling, medical record filing and management, medical record chart prep, data entry, answers telephone calls from patients. Completes the patient office visit, which includes registering patients, receiving payment on patient accounts, and scheduling follow up appointments.

What you will do:

• Files and retrieves patient medical records. Maintains adequate filing and retrieval systems to assure prompt availability of records.
• Files all reports received into the appropriate patient chart.
• Maintains the medical record system for accuracy and timeliness of service.
• Assists with copying of patient charts for insurance companies and for patients at their request for transfer of records following established policies and procedures.
• Enters the room with the physician, identifying the patient with two patient identifiers.
• Assists the physician during the appointment by documenting only information cited by the physician, refraining from obtaining any information from the patient directly without the direct supervision of the physician.
• Records details of chief complaint, history of present illness, review of systems, past medical history, social history, family medical history, disease risk factors, medications and allergies

What we are looking for:

• High school diploma or equivalent GED required. Previous experience of one to two years in a medical office or health care facility preferred.

Why MercyOne Siouxland?

MercyOne Siouxland Medical Center is a 238-bed regional center that provides residents in a 33-county tri-state region an entire continuum of preventive, primary, acute and tertiary healthcare services. MercyOne Siouxland Medical Center is home to the only Level II trauma center in western Iowa - one of only four trauma care facilities in the state to receive verification from the American College of Surgeons - and MercyOne Air Med, a regional helicopter ambulance service.

About MercyOne and Trinity Health

We are MercyOne: a connected system of health care facilities and services dedicated to helping you and your community live your best life.

More than 20,000 colleagues strong, our care providers and staff make your health and happiness their highest priority, so you can get well—and stay well. With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond.

MercyOne Siouxland is a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network spans 22 states, 94 hospitals and 133,000 colleagues nationwide.

The MercyOne Mission Defines Us:

MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities.

Our timeless values guide us:

• Reverence
• Integrity
• Commitment to the Poor
• Compassion
• Excellence
• Justice
• Stewardship

MercyOne Cultural Beliefs Direct Us:

• Be ONE: I benefit from and strengthen MercyOne.
• Personalize Care: Your experience. My responsibility.
• Own It!: I own my actions to deliver our key results.
• Improve Daily: I make improvements every day for those we serve including each other.
• Innovate: I imagine and embrace bold new ideas to revolutionize health.

MercyOne Siouxland and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.