Employment Type : Full-Time
Why Join Us? Are you passionate about teamwork and developing top talent? Do you like to lead and drive innovat ion with your team in order to achieve great results? At Extra Space Storage we offer a great company culture without the retail hours! Since 2016 we have been a part of the S&P 500 and lead the self-storage industry in more ways than one. In 2020 we were part of Glassdoor’s 100 Best Places to Work. We are looking for engaged employees to join our growing team. This year we exceeded 2,000 store locations in over 40 states ! Extra Space Storage Culture Guide “Our people are the lifeblood of Extra Space.” -Joe Margolis, CEO of Extra Space Storage. 3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores . Exceptional leadership, integrity-focused individual with excellent interpersonal , communication, and problem-solving skills. Bachelor’s degree preferred. Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences. Solicits customer feedback and follows up on customer service issues. Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items. Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store’s unique strengths and opportunities. Management of rental rates, discounts, Customer Protection Plan and other income sources. Watch controllable expenses to provide the highest R.O.I. for each store. Performs semi-annual audits and facility checklists, submits findings to division office and ensures follow up on any necessary action. Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance. Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.
Leadership
Essential Duties
At Extra Space Storage, w e have a strong culture that value s diversity and inclusion that does not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.