Employment Type : Full-Time
DISPATCHER/ROUTE PLANNER We are looking for an experienced dispatcher/route planner to help drive excellent service. As a dispatcher/route planner, you will be a part of our business model for success. You will be responsible for supporting the external operations team to safely and efficiently receive, pick, unpack, assemble, inspect and stage customer deliveries. You and your team will also be responsible for inventory management including shipping, receiving and in-house product movement. As a leader in our business, you will support our operations managers by develop your team to provide outstanding customer service to our external customers. Geographic knowledge of NY, NJ, PA & New England and the Northeast in general is a must. Ability to multi-task in a fast-paced & high volume shipping office a must. This person will oversee a 15-driver operation. EXPECTATIONS: Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors. Supports the furniture, fine art and antique receiving, shipping and preparation process striving to have perfect product delivered in perfect sequence. Enforces company safety policies and procedures. Train associates on all material handling equipment including, electric pallet jack and stand-up forklift. Train associates in the use of our warehouse management systems. Maintain inventory accuracy and supports the automation process. Ensure unparalleled customer service. Must have strong attention to detail, professional communication and customer service skills. Perform additional functions that may be assigned at the discretion of management. Heavy DOT/regulatory compliance element. Must come across as a highly polished professional and be able to interface regularly with high-profile customers. Strong written and verbal communication skills are a must. Excellent computer skills required QUALIFICATIONS: Ideal candidate will have 3 + years’ experience in dedicated or LTL trucking. Transportation and shipping experience, including dispatch and routing. Degree preferred, but equivalent and related work experience in lieu Analytical, critical thinking skills and attention to detail are required. Proficient computer skills with the ability to learn new programs. BENEFITS: *Basic Life Insurance & Long Term Disability *Paid Vacations *Paid Holidays REQUIREMENTS: Physical Requirements: Lift, lower, push, pull all sizes of furniture up to and in excess of 50 lbs.