Dispatcher Details

Dispatcher

Kenan Advantage Group - Loudon, TN

Employment Type : Full-Time

Join the industry leader! KAG is North America's largest independent fuels delivery and bulk liquids carrier. At KAG, we pride ourselves on providing the safest and highest quality service to our customers by delivering every load on time, without incident. If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply! Our team members help us achieve our Vision of revolutionizing transportation and logistics within the liquid bulk industry through our national scale, advanced technology and an uncompromising commitment to be the employer of choice.

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Plan deliveries to inventory-managed retail gas outlets
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Monitor web portals for station inventories
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• Enter incidents into KITS (incident reporting system)
• On-call duties as needed

Qualifications

• High school diploma or equivalent
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills
• Willing to work 3rd shift

KAG offers an excellent compensation and benefit package including medical, dental, vision, prescription, life, and 401k.

Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law.