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Employment Type : Full-Time
Posted 17-Aug-2021 Service line GWS Segment Role type Full-time Areas of Interest Construction, Project Management, Property Management Location(s) Astoria - New York - United States of America, Manhattan - New York - United States of America JOB SUMMARY The purpose of this position is to provide Disaster Recovery Project Management for large-scale corporate property portfolio within multi-region banking and finance facility clientele with a focus on critical environments and supporting infrastructure. Duration: Short term: 6months to 1 year; may be longer Location: New York, NY is the preferred location for the role; some work can be done remotely ESSENTIAL DUTIES AND RESPONSIBILITIES Leads cross-functional projects and programs end-to-end using a formal PMO process. Facilitates the development of a charter and integrated timeline. Ensures all functions remain on schedule and issues get resolved or escalated. Responsible for program is competition. Manages internal and external relationships in support of program. May contract and manage vendors. May provide consultation on complex low to medium scale projects that integrate into an organized program. May manage/oversee a team who are responsible for the delivery of a portfolio of projects and programs. Serves as the primary client contact and escalation point for any staffing, bandwidth or delivery issues. Other duties as assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May lead project teams and/or plan, and supervise assignments of lower level employees. QUALIFICATIONS EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from 4-year college or university. Minimum four years of related experience; 5-7 Years’ experience highly preferred. Prior Supervisory experience is not required for this role. Prior Disaster Recovery Site management experience strongly desired. Great communication skills and ability to work autonomously is preferred. TECHNICAL KNOWLEDGE COLLABORATION & TEAM PLAYER CERTIFICATES and/or LICENSES PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred. COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis. REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and/or ABILITIES Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques. Ability to build and maintain effective professional/client relationships. Intermediate skills with Microsoft Office Suite including MS Project. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Provide facilitation, coordination and management support to the clients/businesses of RSM (Recovery Site Management) program.
Prepare, maintain and update (as and when required) site guide and other site-based documentation (including but not limited to, procedures, guidelines, standard operating instructions and country seat allocation master file) for the safe and effective use and utilization of the clients’ recovery site portfolio.
Actively contribute to and support the delivery of the Recovery Site program in accordance with client expectations and the direction of the Client Service Delivery Manager for RSM.
Develop and prepare reports and analysis summarizing the status and condition of Recovery Sites throughout the America’s region.
Liaise with and assist the Corporate Services team and applicable SDM (Service Delivery Managers) to integrate the Recovery Site portfolio within the wider CS managed portfolio of sites and properties.
Facilitate, conduct, coordinate and record stakeholder group meetings and other collaboration activities in support of the RSM program.
Work with the SDM for RSM to design and deliver the RS (Annual BRST) readiness testing and assurance program.
Support the SDM RSM where required and appropriate (i.e. to cover for planned and unplanned absences / overlapping commitments and business travel events etc.).
Responsible to lead and coordinate with wider CBRE team for all facilities/engineering related activities.
Ensure effective execution of the RSM mandate and mission.
Integrate effectively with the wider CBRE Facilities Management team to ensure the activities of both the RSM team and wider FM delivery teams are coordinated and aligned for the benefit for both CBRE and the clients’ operational requirements.