Director, Technical Services Details

Director, Technical Services

The Estée Lauder Companies - Melville, NY

Employment Type : Full-Time

To lead all technical aspects of compounding to drive safety, quality, efficiency, productivity and compliance to GMP requirements. To develop and implement technical plans for the areas of control to meet current and future business needs (training, organization, equipment etc.)

• Provide solid technical leadership and processing expertise
• Lead development and execution compounding optimization and improvement projects
  • Collaborate with TSO/R&D/VRO to reduce cycle time, optimize formula and process
  • Propose, develop Technical equipment solutions to improve throughput and capacity, and drive safety and quality
• Serve as liaison between TSO/R&D and the plant for new product launch
• Develop and maintain technical training program for new and existing compounders
• Track and trend CAPAs, deviations, QNs, investigations to reduce rejects

  PRINCIPLE ACCOUNTABILITIES

  Leadership activities (30%)

• Provide solid technical leadership and processing expertise.
• Serve as liaison between TSO/R&D and the plant for new product launch
• Lead development and exeuction of compounding optimization and improvement projects
  • Collaborate with TSO/R&D/VRO to improve batch cycle time, optimize formula and process
  • Develop/facilitate technical equipment solutions to improve throughout and capacity.
• Resolve Manufacturing/Production issues to meet all objectives.
• Provide strategic direction, motivation and coaching to members.
• Drive and improve production team’s performance by measuring key performance indicators and leading activities towards continuous improvement.
• Carry out quarterly and annual Performance reviews for direct reports.
• 
  

  Continuous Improvement (30%)

• Track and trend CAPAs, deviations, QNs, investigations to reduce
• Develop and maintain technical training program for new and existing compounders
• Identify and implement methods to improve overall performance of in Compounding
• Identify, justify and support Capital Expenditures for compounding
• Develop, implement and control process improvements for Compounding
• Responsible for leading lean manufacturing initiatives within the Compounding Area (Lean, Six Sigma)

• Change Management (20%)

• Develop and Drive cultural change in Technical Services via a vision, aligned plans and confident leadership.
• Improve Labor Efficiencies via reducing hours per Batch/Kettle Idle time and Asset Efficiency.
• Drive Kettle Turn Improvement as per fiscal commitments.
• Reduce Quality rejects and sustain the gains through CI – standard work and process improvements.
• Give general and specific direction to Managers in order to meet short term and long term goals.
  
• Health & Safety (20%)
  
• Ensure complete compliance with all statutory and corporate EHS policies eg. PPE, WHIMS, GMP, ISO 140001, etc.
• Develop a Safety Culture through Near Miss reporting, BBS and through Accident investigations are the foundation of a ZERO TIR department.
• Be the Role Model for Safety in the Site – have a zero-tolerance for short-cuts, congestion and rushing.
• Ensure all changes, new equipment, leadership initiatives are completed with a Safety First philosophy

Qualifications

• Demonstrated people management capability in the following areas; team building, interpersonal skills, communication and negotiation.

• Very strong analytical capabilities.

• Proven Problem Solving capabilities through formal training.

• Floor leadership, knowledge of Operations and Continuous Improvement.
  
  A University Degree in Engineering, Science or Technical related field. Chemical Engineering degree a plus.
  10 years in a Manufacturing or R&D environment with demonstrated progression through various levels of management and responsibilities.

Job: Manufacturing - Supply Chain
Primary Location: US-NY-Melville
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 219617

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.