Director of Talent Details

Director of Talent

Five Star Senior Living - Virginia - Richmond, VA

Employment Type : Full-Time

Key Responsibilities

Summary:

The Director of Talent leads the development and implementation across a wide variety of talent acquisition, management and development initiatives within a defined division at Five Star Senior Living. Working as a close strategic partner with operational leaders, Divisional HR Directors, and HR Centers of Excellence to maximize Five Star’s ability to attract and retain the best talent and deliver upon our organizational mission. Partner with other Directors of Talent across the business to collaborate, share ideas and drive consistency. Align with the overarching enterprise-wide HR strategies and programs related to Talent Acquisition, team member engagement and other overarching human capital strategies.

Responsibilities:

• Manage the full talent acquisition lifecycle for the division, including sourcing and identifying qualified candidates for key community-based leadership positions including Executive Director and Director of Resident Care positions, conducting interviews to evaluate qualifications, consulting with the hiring manager to influence and present candidates, manage the interview and selection process, present job offers consistent with our compensation strategy, managing acceptance, and monitoring the new hire orientation and onboarding processes.
• Monitor market trends in the industry and explore new, creative ways of sourcing talent to optimize success by direct sourcing of passive talent, utilizing social media, job boards, advertisement, networking within the Healthcare and/or Hospitality field and aligning with the companies overarching digital recruitment strategy.
• Proactively engage with the leadership teams to establish a common understanding of Talent Acquisition processes, service level standards and strategies to acquire top talent.
• Establish standards, tools and processes for local recruitment efforts.
• Partner closely with the corporate Learning and Development center of excellence team to define and deliver programs that continually hone and develop the competencies of key leadership positions and throughout all roles in the community.
• Provide ongoing support, development and coaching of Executive Director talent and other community leadership roles
• Facilitate the establishment of succession planning processes to ensure ongoing talent development and readiness for career pathing.
• Partner with corporate Human Resources and operational leadership teams to ensure that all people-related programs and goals are effectively implemented and facilitated in the field, using effective communication and change management strategies.
• Partner with community leadership and corporate human resources on compensation practices and policies, including market benchmark exercise and facilitation.
• Proactively identify people related programs and policies that will forward Five Star’s overall culture and team member focus in the field and assist on development and delivery of these programs.
• Provide coaching and guidance to operational leadership on the employee engagement survey and action planning process to ensure ongoing high employee engagement and organizational response to team member needs.
• Provide expert and strategic guidance on employee relations issues including performance management, workplace conflict resolution, team member grievances & complaints and compliance related issues. Partner with Divisional HR Director on team member investigations of a serious nature as well as corporate legal and human resources, as needed, to ensure timely, effective and consistent resolution.
• Ensure all team member related complaints and grievances are properly entered into our EthicsPoint database, when they are received directly, and document the follow up and resolution within EthicsPoint on direct complaints as well as those that come in from our Governance line.
• Collaborate with the companies HR leadership, Divisional HR Directors and various HR Centers of Excellence leaders to ensure alignment and consistency of HR best practices, new and ongoing initiatives as well as ongoing HR professional development.
• Support other people related projects and initiatives as requested and needed.

Requirements:

• Bachelor's Degree required, PHR or SPHR preferred.
• 3-5 years of progressive HR Generalist leadership experience, with a focus on recruitment, employee relations, and talent development.
• Experience in the Senior Living industry a plus
• Experience with Behavioral Based Interviewing Techniques are necessary
• Must have ability to effectively navigate within an Applicant Tracking System and multiple Job Board sites
• Ability to influence leaders at all levels in and ever changing environment
• Excellent interpersonal and oral and written communications skills
• Excellent conflict resolution skills
• Strong ability to multi-task and possess strong organization skills
• Intermediate experience within MS Office, Outlook, and knowledge of OneNote a plus

This job description represents an overview of some of the responsibilities that are essential to the functions and qualifications of the position. This job description is not intended to be, nor is it, an exhaustive list of all of the responsibilities required.

Shift/Hours
Daytime

Our Core Values

• 
  We Put People First
• We Act With Integrity
• We Mind the Business
• We Listen, Then Act Decisively
• We Work to be Our Best

About Five StarFive Star Senior Living Inc., a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Founded in 2000, Five Star has two major operating division: Five Star Senior Living and AGEILITY Physical Therapy Solutions.

The Five Star Senior Living division includes more than 280 Independent Living, Assisted Living, Alzheimer's/Memory Care, Healthcare Centers with Skilled Nursing & Rehabilitation and Continuing Care Retirement Communities. With communities in over 30 states and more than 25,000 team members, Five Star is committed to maximizing our residents' independence and enhancing their lifestyles.

The Ageility division provides both inpatient and outpatient services to over 150 communities. These services are provided both within Five Star and to customers externally. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.

EEOCFive Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.