Director of Sales (Hillsboro, OR) Details

Director of Sales (Hillsboro, OR)

MorningStar Senior Living - Hillsboro, OR

Employment Type : Full-Time

MORNINGSTAR AT OUR CORE:

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative, radiant culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So we seek Great Hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. Our aspiration to be world-class and world-changing is anchored in our three-pronged mission:

• Honor God in our business practices and relationships— A commitment to strong moral values and ethics
• Value all seniors as gifted and contributing individuals—A commitment to creating a community that promotes a healthy, engaged lifestyle, while providing security and independence
• Invest generously in our team’s ability to serve well—A commitment to hiring and retaining employees who use creative minds and compassionate hearts to serve residents

Join us in the story to which MorningStar has been called, a story so much bigger than any one of us…and all for the glory of God.

To understand us the magnitude of our vision, visit MorningStarSeniorLiving.com, paying special attention to the “In the Beginning” and “MorningStar Foundation” pages.

Job Summary:

*This community is under construction and will open in August 2021. The DCR will be selling from an Information Center on or near the property, and conducting business development to raise brand awareness and drive referrals. This community is for independent living only with 143 units, and will offer a high level of hospitality in its service lines.*

This position exercises discretion and judgment involving the evaluation of potential residents and determining if the candidate will be a good fit for the community. The Director of Community Relations has authority to bind the company in matters of resident agreements, is responsible for maintaining a desired census, communicating with family members regarding financial matters, communicating and interacting with the outside community, conducting marketing programs, planning and implementing marketing events, designing and creating marketing brochures, speaking before groups, assisting with family issues and resolutions, working with referral agencies, organizations and institutions, and completing and maintaining admission records. This position will also supervise the concierge staff.

QUALIFICATIONS:

The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

Continuing Education: Attend in-service educations within the community

Education: Two years or more of college preferred

Job Knowledge: Awareness of senior living community resources and needs, awareness of senior living services and cost structures, knowledge of related services available throughout the surrounding neighborhood and awareness of the competition and their rates.

Professional Memberships: Preferred and encouraged to participate in outside community civic organizations and associations.

Other: Work well with people including staff, residents, families, and outside community; communicate the services of the facility to prospective residents and the community, speak before large groups; be personable and friendly; ability to drive, conduct tours of the community and work independently.

ESSENTIAL FUNCTIONS OF THE POSITION:

• Analyze data and provide competitive analysis information and provide consultation, advice and recommendations regarding market rates
• Develop long-range and short-range marketing plans, establish goals and objectives
• Interview, assess and determine if applicants are appropriate candidates for the community
• Handle financial arrangements related to admissions and acquire necessary information and documentation
• Conduct tours of the community and grounds for potential residents, families, outside community and representatives from placement agencies and organizations
• Designing and creating marketing brochures and other marketing products
• Plan and implement marketing events
• Design, create and fulfill advertising needs of the community
• Act as a liaison with discharge planners
• Maintain professional confidentiality
• Interview, hire, train and supervise the concierge staff

SECONDARY FUNCTIONS OF THE POSITION:

• Attend and participate in in-service educational programs particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVIII and Title XIX).
• Lecture before groups relative to health-care services available
• Participate in quality assurance programs
• Follow-up with inquiries and maintain current and active waiting lists
• Complete and maintain resident files
• Prepare daily, weekly, monthly and annual reports and summaries for admissions, discharges, sources, classifications, lengths of stays, etc.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to speak, hear and write in English. The employee is frequently required to stand, walk sit, and use hands and fingers. The employee is occasionally required to bend, kneel and squat. The employee may occasionally lift and or move up to 20 pounds. Other: Use of telephone, repetition of computer and keyboard, use of small appliances and office equipment, and ability to deal with hot and cold temperature fluctuations.

WORK AREA AND ENVIRONMENT: Office areas and throughout the community, including tours of the community and grounds; local travel may be required.

EEO

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 5 years (Preferred)
• Senior Living: 1 year (Preferred)

Work Location:

• One location

This Company Describes Its Culture as:

• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Company's website:

• https://www.morningstarseniorliving.com/

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place