Director of Program Development and Compliance Details

The Salvation Army Eastern Territory - Syracuse, NY

Employment Type : Full-Time

Overview: Seeking: compassionate individuals looking to help make a difference! If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!
Our Full-time opportunities offer:

  • Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
  • Flexible Spending Accounts
  • Remitted Tuition program
  • Eligibility for the Federal Government's Public Student Loan Forgiveness Program
Some of these benefits are also available to Part-time employees as well!
SCOPE AND PURPOSE OF POSITION:
The Director will be a key member of the divisional social services team as an open-minded, experienced team player who is excited by the opportunity to create a roadmap for program development, quality initiatives and compliance.
The Director provides leadership for program growth and sustainability. Core responsibilities include: developing continuous quality improvement initiatives and standards of practice; leading on-site quality reviews; researching and coordinating new federal, state, and local government grant opportunities; and seeing new projects through to contracting and implementation.


The Director will support division-wide grants management, primarily focusing on large public funding opportunities that include sustainability strategies. This work includes researching, writing, editing, and collaborating with DHQ Finance and program sites across the division.
The Director will oversee the DHQ/THQ contract management process, setting up programs and services to be compliant with funding regulations from the start. This position utilizes the Territorial contracting database and directs the process of how staff across the division get Divisional and Territorial approval for contracts, grants, and community partnerships.
The Director will oversee the development of a comprehensive client data management plan, including the implementation of Service Point at service sites. This position provides new user and ongoing training and support for Service Point and is the point of contact for WellSky (corporate owner of SP) for invoices and software updates. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lead the Empire Division’s social services reviews, program audits, and licensing audits across the division. Provide the oversight for contract and regulatory compliance and adherence to national Salvation Army standards.
  • Supervise the submission of documents, reports, etc. through the contract data base for legal review and signature; provides guidance to the database specialist and his/her role in data input/process of the contract database.
  • Assure applications for funding meet DHQ/MAC and CFC requirements and
  • Lead the coordination of grant applications by including the expertise of Corps officers, DHQ Finance, local program staff, DHQ social services team, and any other Salvation Army or community stakeholder in the proposal.
  • Serve as the liaison between DHQ Social Services and DHQ Finance, gathering solid information from both teams in order to create strong proposals, successfully executed contracts, and good services for beneficiaries.
  • Assist the Divisional Director of Social Services in building and sustaining funding for the Salvation Army’s mission-focused work in the community.
  • Assist the Divisional Director of Social Services in building a trauma-informed network of services across the Empire Division that fight human trafficking and support survivors.


Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs. Qualifications: SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
  • A Bachelor’s Degree with five years of experience in program development, grant writing, corporate relations and/or development; not-for-profit experience a plus
  • Effective interpersonal, written and oral communications skills.
  • Demonstrated ability to set and achieve or exceed goals and meet deadlines.
  • Demonstrated ability to work independently in a complex environment, managing multiple projects and conflicting priorities.
  • Demonstrated strategic planning, project management and communication skills.
  • Solid knowledge of best practices in programs and services, community engagement, communications, and volunteer programs.
  • Commitment to advocacy, diversity and serving the community.
  • A proficiency in Word and Excel, as well as experience with database software is preferred.
  • Valid driver’s license that meets The Salvation Army insurance requirements.
  • A strong commitment to know and understand The Army’s history, mission, and structure, as well as its services, policies and procedures.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Posted on : 2 years ago