Director of Healthcare Services Details

Director of Healthcare Services

Interim HealthCare - Mooresville, NC - Mooresville, NC

Employment Type : Full-Time

Interim HealthCare of the Carolinas is looking to add a Director of HealthCare Services to our team. Responsible for the efficient and effective delivery of all clinical and paraprofessional services in accordance with the core values of the company. Primary responsibilities include ensuring qualified employees and contractors provide patient care and paraprofessional services in accordance with applicable law and regulations and accepted standards of care.

Hours

Monday to Friday 8:30am to 5:00pm

Must be willing to have a work phone that is provided by Interim HealthCare

Benefits

• Locally Owned and Operated
• Free Education Courses
• Flexible Assignment to fit your Needs
• Competitive Salary and Benefits

Essential Functions:

Integrity

• Ensures that daily client services as well as related office activities are conducted in accordance with applicable law and regulation.
• Ensures client care and paraprofessional services are provided in accordance with acceptable standards of care and Interim HealthCare performance standards.
• Ensures that Interim HealthCare policies and procedures are implemented and consistently followed.
• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities.

Compassion

• Ensures the respectful treatment of clients and family members.
• Develops and motivates the clinical and paraprofessional team.

Customer Focus

• In partnership with the office team members ensures that our health care professionals are properly trained.
• Ensures access to appropriately qualified support twenty-four (24) hours a day, seven (7) days a week.
• Ensures that appropriate action is taken to resolve identified caregiver or client concerns or complaints.
• Manages health care professionals to achieve an acceptable level of client satisfaction.
• Identifies and accepts new opportunities to quickly and effectively establish new accounts and cases.

Innovation

• Understanding current trends and advancements in the delivery of care in the home.

Financial Responsibility

• Manages the efficient use of the in-office and field resources related to client services.
• Completes other assignments as requested and assigned to in a timely matter.

Minimum Education & Experience Requirements:

• Registered Nurse licensed in North Carolina
• Management experience

Knowledge, Skills & Abilities Required:

• Meets applicable health requirements to provide client care.
• Demonstrated multi-tasking ability and effective organizational skills in order to meet short deadlines.
• Able to engage in local and occasional out-of- town travel.
• Computer proficiency including the ability to utilize software programs for creating documents and data analyses.
• Meets applicable state and federal health screening requirements.
• Pass federal and state required criminal and abuse background checks where required.
• Verification of employment eligibility (I-9) in accordance with local, state, and federal law and regulations.

Working Conditions & Physical Effort:

• Work is normally performed in a typical interior/office work environment and may require occasional work to be performed in patient homes.
• Ability to travel as needed.

Company Overview
Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.
If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner.