Director of Clinical Operations Details

Director of Clinical Operations

New York City Department: HIV Care & Treatment | Location: QUEENS | Business Unit: DEPT OF HEALTH/MENTAL HYGIENE | Posted Date: 01/08/2021 - Queens, NY

Employment Type : Full-Time

The mission of BHIV is to end HIV transmission, promote the health of all New Yorkers with or vulnerable to HIV, reduce HIV-related inequities and combat stigma.

The Bureau of HIV (BHIV) oversees and coordinates the New York City (NYC) Health Department's response to the HIV epidemic.

Programs within the Bureau include HIV Prevention, Care and Treatment, Epidemiology, Social Marketing and Community Engagement, Policy & External Affairs, Administration, and Clinical Operations and Technical Assistance (COTA).

BHIV leads policy development, direct administration of programs, oversight of contracted programs, community participatory planning, provider outreach and education, research, and surveillance, all with the goal of preventing new infections and supporting NYC residents living with HIV.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:


• Lead a team of at least eight City Research Scientists and fill any vacancies, as needed.


• Conduct annual team mission and vision mapping activities.


• Create and manage a team Gantt chart to plan, implement, monitor annual goals and activities, and conduct quarterly check-ins to assess progress.


• Co-lead the development, overall design, and finalization of request for proposals (RFPs) for the BE Into Health and eD2C programming, in partnership with the Planning, Monitoring, and Evaluation (PME) unit of COTA as well as the COTA Director.


• Collaborate with BHIV's Administration Program and the NYC DOHMH's Master Contractor to ensure the RFPs are developed and posted in a timely fashion.


• Review and score submitted proposals for BE Into Health Program or eD2C Project.


• Oversee the development of the standardized operating procedures and protocols to guide the implementation of the BE Into Health Program of eD2C Project.


• Monitor the project management strategy to guide the roll out and on-going management interactions (e.g., calls, site visits, webinars) with awarded agencies for BE Into Health Program or eD2C Project.


• Support the on-going contract management to ensure all BE Into Health Program or eD2C Project funded agencies are meeting contract deliverables on-time and spending down awarded funds appropriately.


• Lead communications with the DOHMH Master Contractor to ensure program integrity and quality through records review and joint monitoring.


• Co-lead collaborations with COTA's PME team and BHIV's Care and Treatment Program's Research and Evaluation team to create reporting requirements for BE Into Health Program or eD2C Project.


• Collaborate with COTA's PME team to evaluate all unit projects and make necessary updates to the Be Into Health Program, eD2C Project, and iART Provide Detailing.


• Partner with BHIV Programs to understand current BHIV activities that can inform the development of TA activities.


• Co-lead the development of an implementation strategy for expanding the iART public health detailing campaign.


• Oversee Clinical Operations data entry in Public Health Partners Connect.


• Oversee and participate in Clinical Operations unit's involvement with external quality engagement opportunities (e.g., NY Links, NY Knows, Quality Advisory Committee, Consumer Advisory Committee, Community Health Center Quality Learning Network, etc.).


• Lead monthly collaboration meetings with New York State AIDS Institute's Quality of Care Program.


• Lead monthly unit meetings to ensure effectiveness and timeliness of all projects.


• Lead contributions to annual and semi-annual reports to funders.


• Contribute to new grant proposals to expand the work of COTA.


• Submit abstracts to national conferences and papers to peer review journals, as appropriate.


• Identify and develop opportunities for making contributions to the public health literature.


• Present on the all unit projects, as requested, at relevant internal and external meetings.


• Perform ad-hoc duties as may be assigned by supervisor.
  

Minimum Qual Requirements

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

Preferred Skills

• Excellent written, oral, and interpersonal skills; outstanding organizational and time management skills.


• Knowledgeable about HIV/AIDS prevention and treatment.


• Minimum of 7 years of experience in public health projects management and implementation.

• Staff management experience; contract management experience•.


• Ability to create standardized operating procedures to guide a team's implementation of a new tasks or initiatives.


• Ability to plan and carry out projects; exceptional relationship-building and influencing skills.


• Ability to collaborate with subject matter experts and managers in training and TA resource development, delivery and modification.


• Experience with abstract and manuscript development and publication.


• Solid working knowledge of MS Office software.


• A firm grasp of public health and health or social services evaluation.


• Keen attention to detail.


• Ability to handle multiple and diverse assignments efficiently and effectively.


• Ability to work effectively with a diverse staff of trainers, planners, capacity-building experts, clinicians, program managers, and service providers within the NYC DoHMH and at external agencies, including Health Resources and Services Administration and the Centers for Disease Control and Prevention.
  

Additional Information

**IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:

• A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.


• Proof of Education according to the education requirements of the civil service title.


• Current Resume


• Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

**LOAN FORGIVENESS

The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.

Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:

https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service



"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

To Apply

Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 456076.

We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.

All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your resume that you would like to be considered for the position under the 55-a Program.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.