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Director Client Services Job In NCCU - North Carolina Central

Director Client Services Details

NCCU - North Carolina Central University - Durham, NC

Employment Type : Full-Time

The Director of Client Services provides strategic direction, leadership and coordination of the professional and student employees in the Client Services Department of Information Technology Services. Specific responsibilities include: the performance management, planning, scheduling, and coordinating for the professional staff; providing campus wide communications on behalf of ITS regarding technical information; providing oversight of the campus ITS helpdesk, ITS training, customer service initiatives, library commons services, student support services and student printing services; planning & directing activities as it relates to revenue generating services such as computer repair, cellular phone service and repair; budget planning for the department; and assisting with ITS project management and organizational change. This position reports directly to the CIO and serves on the ITS Executive Leadership Team.Â

Minimum Qualifications:

Position Number:

600620

Posting Date:

01/14/2022

Closing Date:

Open Until Filled

American Recovery & Reinvestment Act Funded:

Posted on : 2 years ago