Digital User Experience Architect Details

Digital User Experience Architect

Regions - Charlotte, NC

Employment Type : Full-Time

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Job Description:
At Regions, the User Experience (UX) Architect collaborates across the organization to envision and create user-centered digital experiences. Possesses a strategic mindset and ability to collaborate with and influence product teams in response to business goals working with the UX team, business stakeholders, product management and technology partners. Participates in the execution of best practices. Focuses on driving project architecture to better support sales and service goals on behalf of the bank’s business lines. Works with others on the UX team to better engineer and deliver quality user experiences for our customers across all digital platforms, from mobile to desktop, from digital account opening to online banking.

Primary Responsibilities
Facilitates conversations to solve complex problems and produce use cases, customer flows, navigation systems, wireframes, content inventories, sitemaps, taxonomy, functional requirements, and proof-of-concepts
Helps define information architecture principles and guidelines for web applications, including content organization and hierarchy, navigation and guidance systems, and content integration
Identifies user-experience design priorities and scenarios; defines interaction requirements; and works with UX, strategy and product teams to align short and long-term releases
Coordinates with the UX design system team to create cohesive and scalable patterns to be leveraged across product lines, applying established patterns to prototypes and mockups to ensure consistency across products and influence the creation of new patterns for use by UX and development teams
Evangelizes user-centered product design within the company. Works to incorporate user-centered approaches into the company’s product development process
Works with development teams at the execution level to ensure development implementation that is true to original design intent
Participates in usability testing and design reviews
Participates in team initiatives including process improvement and thought leadership

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay

Requirements
Bachelor’s degree in Design, Computer Science, Information Sciences, Psychology, Human Factors, or Human Centered Design & Engineering
Five (5) years designing systems and process structure for web and mobile solutions for enterprise platforms
Ability to create wireframes, sitemaps, user flows, functional requirements, work models, user profiles, user scenarios and usability objectives, aligned with business and user goals
Ability to incorporate design-thinking methodologies, facilitating workshops with both stakeholders and users to align on solutions
Ability to work within Agile/Scrum/SAFe development methodologies
Experience creating influential relationships with cross-functional teams including development and product management within and across product groups
Care deeply about the end user’s needs, goals and desires
Strong written, presentation and verbal communication skills
Demonstrated ability to work as part of a collaborative team to listen effectively, to respect others’ perspectives and contributions, and to offer and accept feedback openly

Preferences
Organized, able to think beyond what is asked for, and able to juggle multiple projects and competing priorities in a fast-paced, often evolving environment
Experience with complex business models
Verbal and written presentation and facilitation skills, with the ability to quickly adapt the content to the audience
Passion for learning
Proficient in Adobe Creative Suite, Sketch, InVision, and MS Office
Peripheral knowledge of contemporary web technologies including HyperText Markup Language, Cascading Style Sheets, JavaScript, Responsive Frameworks, Scalable Vector Graphics, Web Accessibility

Additional Job Description

This position may focus on web and content management systems, such as Sitecore or Adobe Experience Manager, or on transactional banking and financial web application and mobile app development.

Additional Preference

Design System and user interface systems familiarity preferred

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type Full time

Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the national range and level of the position

Job Range Target:
Minimum: $68,497.50 USD
Median: $108,000.00 USD
Incentive Pay Plans: This job is not incentive eligible.

Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details Riverchase OPS Center
Location: Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans