Digital Product Manager (Remote) Details

Digital Product Manager (Remote)

Squeeze Massage - Los Angeles, CA

Employment Type : Full-Time

We’re Squeeze, a feel-good company, from the Founders of Drybar.

Our mission is to be the best part of our guests’ and team members’ day.

A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, making scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze Massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post massage.

Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to temperature to sound, all in a beautifully designed space. It’s a completely fresh approach to a way better massage experience.

Additionally, we’ve partnered with an equally-minded “feel-good” nonprofit: Canine Companions for Independence. Canine Companions improves the lives of people with disabilities by providing highly trained assistance dogs at no charge to the recipient. Here’s how we’re partnering with them:

• For every membership sold, Squeeze is helping to provide a day of canine support to a person with a disability through Canine Companions for Independence.
• Local events throughout the year where Squeeze employees will have the opportunity to participate and volunteer.
• And… Puppy Time! Periodically throughout the year, Canine Companions will bring puppies to our shop to brighten our spirit and day!

THE FEELS: OUR FIVE CORE VALUES

THE FEEL-GOOD REVOLUTION

We give more than massages. We help our guests feel relaxed, grounded, centered and cared for, so they can be better family members, friends, partners, neighbors, colleagues, and citizens. We believe every interaction is an opportunity to uplift and impact each other for the better, with zero tolerance for discrimination. We believe in putting people before profit, and that giving back as a company is essential to true healing and fulfillment. Together, we will make the world a better place, one good feeling at a time.

DO WHAT YOU LOVE AND LET IT LOVE YOU BACK

We’re passionate about what we do, so we give it our all, each and every day. And it turns out, the more we give, the more we get back, which is pretty squeezing sweet.

LITTLE THINGS ARE BIG THINGS

We believe that sometimes the smallest things have the biggest impact. These little gestures may seem insignificant, but they add up to a meaningful difference in our guest’s experience, and the way we make them feel. So, don’t just think big. Think small.

BE CURIOUS AND CONFIDENT

Nobody likes feeling stiff or stuck. That’s why they get massages! And what’s true for the body is true for the soul. If we stretch ourselves to learn and grow, we’ll be invincible, both as individuals and as a company.

SHINE BRIGHT

Human touch is essential for life, and the benefits are astounding. In addition to elevating mood and reducing stress, studies show that a friendly touch releases oxytocin—the "cuddle hormone"—which promotes feelings of trust, empathy, and love. It starts with us. Our hands to their hearts. So love what you do, and let your power radiate the warmth and goodness the world needs.

YOUR RESPONSIBILITIES AT SQUEEZE

• Develop and execute on a product roadmap that solves guest problems and has a positive impact on the business
• Work closely with key internal partners, including engineering, design, finance, marketing, and operations, to guide prioritization and ensure that product development is focused, impactful, and iterative
• Define and analyze metrics that inform the success of products
• Integrate user research, market research, and data analysis into the product development process to create experiences our guests and team members love
• Proactively identify and implement opportunities to improve the product development process and culture
• Serve as internal point-of-contact for all things related to the technology platform & assist internal partners in better understanding online processes and how they extend to the offline experience

EXPERIENCE REQUIREMENTS

• At least 3 years of hands-on product management experience
• Proven success partnering with a diverse range of stakeholders to create focus and deliver complex systems and products in an ever-evolving environment
• Strong quantitative and analytical abilities with a passion for data-driven decision-making.
• Excellent communication and collaboration skills to create, and maintain, focus on key outcomes
• The ability to provide actionable and insightful feedback to the rest of the team to improve the Squeeze experience as a whole
• A passion for health & wellness
• Experience with Tableau preferred
• Experience working for a franchise system preferred

BENEFITS & PERKS

• Competitive salary with bonus potential
• Meaningful stock option grant after one-year of employment
• 2-weeks vacation
• Health benefits
• A revolutionary, feel-good culture
• 1 free Mid Squeeze (50-minute massage) a month
• Puppy time (seriously, through our partnership with Canine Companions for Independence, you get to participate in events throughout the year that include quality time with puppies!)

If you want to be involved in growing and shaping a feel-good revolution with ongoing career opportunities, then we’d love for you to be part of our team and exciting future.

We look forward to hearing from you!

Job Type: Full-time