We are powering the age of immune medicine- you can too. At Adaptive, our goal is to meaningfully improve people's lives by learning from the wisdom of the adaptive immune system.
As an Adapter, you will be surrounded by driven colleagues who think boldly to pursue ground-breaking innovation. You will experience meaningful challenge in your work and be fueled by motivating energy knowing you make a difference in people's lives.
You belong here- come discover your story at Adaptive.
Position Overview
The Diagnostics Hematology Specialist will contribute to Adaptive's overall sales objective by utilizing their Hematology Oncology background and successful selling skills & experiences to perform assigned sales related activities. The ideal candidate will demonstrate success of managing a broad range of customer relationships across the territory while managing administrative requirements in an efficient manner. This role will act as the day-to-day customer contact for targeted physicians, allied healthcare professionals and support staff with products, services, and information that will enable customers to use and prescribe Adaptive's portfolio of products safely and effectively.
Responsibilities
- Demonstrate ability to communicate relevant clinical/disease and product information to key customers to ensure appropriate patient identification and clonoSEQ utilization
- Work cross-functionally with Internal partners and stakeholders to support the building, and implementation of effective sales plans to drive demand of clonoSEQ
- Holistically support and manage territory accounts by creating relationships with targeted physicians, allied healthcare professionals, and business stakeholders
- Promotes Adaptive's diagnostics products through calls on targeted HCPs in assigned territory to implement sales, marketing and patient support programs to drive appropriate utilization of clonoSEQ
- Proactively implements account sales plan to meet customer needs and achieve sales goals
- Identi?es customer changes and ensures through coordinated communication and planning, that appropriate people and resources are allocated to address the change.
- Performs all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
- Assists in the identification and resolution of issues, opportunities and communicates proactively to leadership.
- Trains and educates physician support staff on the proper use and handling of Adaptive's diagnostics products
Requirements
- This position requires a B.A. / B.S. with previous Biopharmaceutical/Diagnostic sales experience preferred.
- The ideal candidate should have 3 plus years' experience in hematology, oncology, biotech, life science or diagnostic sales. Oncology lab service background a plus.
- Strong technical understanding of targeted therapies within oncology; molecular biology, genomics, next generation sequencing or immunology a plus.
- Must have a self-starting, self-managing independent work style. Dedicated to making customer service a priority.
- Must be results oriented with a strategic focus on sales.
- Ability to measure and analyze key performance indicators (ROI and KPIs).
- Well-developed professional and strategic selling skills with a proven ability to grow key accounts by building and leveraging networks inside and outside the life science and research areas of key institutions and companies
- Excellent listening, time management, organizational and interpersonal skills
- Ability to effectively communicate the relevant application of our technology to a wide range of specialties
- Demonstrated ability to work in a team environment and skillfully bring together appropriate internal resources to meet specific customer needs
- Enjoys a fast-paced, rapidly changing environment and can confidently operate with a great deal of self-sufficiency
- Experienced using Salesforce or similar CRM database to effectively manage territory business
This is a field-based position. Travel requirements may exceed 50%.
Adaptive Biotechnologies is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled
NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners whom have been contracted by a member of our Human Resources team to collaborate with us. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.